Meridian Option 11c Maintenance Support

[ITSurvivor]

Hello all,

We have a maintenance contract support with at&t and they will no longer offer support after our contract expires on the 17th. Does anyone on the forum knows of another company that offer maintenance support for such an old reliable system. Any advice would be greatly appreciated.

Thanks,

Richard

 

[x11tech]

Nortel offers a tool to help you out:

http://app89.nortelnetworks.com/partnerlocator.asp

Select the down down menu at the bottom of the page to select your country and start drilling down to your local. From there you will be able to find accredited partners in your area.

 

[AZgolfnut]

ITSurvivor where are you located?

 

[acewarlock]

Where are you located?




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[ITSurvivor]

Hi AZgolfnut,

We are located in San Jose, CA.

thanks all for your advice.

Richard

 

[acewarlock]

Are you looking for a Nortel partner or a company that can maintain the system even though they arn't a Nortel Partner. There are many company's that can do that.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[johnpoole]

i hadn't heard that, but then i work maint for at&t and my site just renewed their contract

john poole
bellsouth business
columbia,sc

 

[ITSurvivor]

Hi acewarlock,

We are just looking for a company that can help maintain the PBX system with voicemail. When something locks up they can either dialing or send a person to help.

Thanks you all that responded. You are all great.

Richard

 

[acewarlock]

Check the yellow pages for a company that say's they do Nortel and call them.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[nortelfonguy]

ICF is located in Concord CA which is about 50 miles from you They are a nortel partner.

 

[ITSurvivor]

Thanks nortelfonguy. I will contact them. I also found Vox Network Solution somewhere in the 650 area code.

Thanks all.

Richard

 

[x11tech]

Telenet is in Pleasanton 925 area code.

Shared Technologies has a presence in the bay area, as does Black Box. Verizon has a presence here, but it isn't much of one and really only applies to Kaiser Permanente. AT&T/SBC has a presence, but they are actively converting their Nortel customers to Cisco as fast as they can.

Guess which company I work for.

 

[mattfx]

I know a bunch of people at Vox and they are currently in the bidding process for our new maintenance contract(our main office is in NYC). We currently use Netversant and both companies I believe are located in San Francisco. Vox essentially split off from Netversant and took some of their people.