Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  1. Frideo

    BCM Time vs Telset Time

    Digital sets tend to have the same time as the system time, in my experience. However, IP sets don't match. They're always out by some amount. IP sets don't keep the time. Instead, they're sent a message every minute telling them a new string of text to display on the screen. Unfortunately...
  2. Frideo

    Oneway speech

    Does it happen with IP phones and not with digital phones? Check that the default gateway is configured correctly on the IP phones. Make sure that all IP phones in all sites can route to all IP phones in all sites.
  3. Frideo

    Release 5.0/BSR222/IP Phones/SIP trunk incompatibility

    I've seen similar problems before. When a digital phone is on a phone call over the SIP trunk, then there's a voice path from the phone to the BCM (over digital) and another voice path from the BCM to the VOIP provider (over IP). When an IP phone is on a call over the SIP trunk, there may be...
  4. Frideo

    Change Find Me Follow Me CLID Info

    Did you change the public OLI of the callpilot DN(s)? I know you say you've tried all you can think of, but this is all I can think of. I've a feeling that the callpilot DN is the one that is dialing out.
  5. Frideo

    BCM50 DN Redirect Problem

    I had the same problem as well, on BCM450 R1. It all worked fine for me for a long time and then one day a long number would not work when redirecting the target line. I noticed that if I removed the last few digits from the number, it was accepted. Of course, this would not work as desired, but...
  6. Frideo

    HELP! BCM 450 5.0 Unified messaging

    Good. Thanks for the feedback.
  7. Frideo

    HELP! BCM 450 5.0 Unified messaging

    Some versions of Outlook are set to automatically send a read-receipt when a mail is read. Some versions of Outlook are set to never send a read-receipt when a mail is read. I suggest you make sure that your Exchange server is allowing the read receipts to be sent back to the BCM. Furthermore...
  8. Frideo

    BCM50 Password Recovery?

    1. Power up the BCM Status - Orange solid Power - Orange solid 2. Wait 5 seconds When the power light starts to blink orange, press the reset button TWICE. 3. Then the lights are Status - Red blinking Power - Red solid 4. Wait 5 seconds When the both lights are blinking quickly...
  9. Frideo

    Call Pilot Network Ports

    Unified Messaging uses port 143 (that's the port used for IMAP). For CallPilot, opening HTTP and HTTPS ports should work: 80 and 443.
  10. Frideo

    "Invalid Keycode File" on BCM50

    Ok, it was just worth mentioning. Yes, telcodog's suggestion is a good one. Just put on a Try-n-buy feature that you're not going to use. You'll get a whole new file.
  11. Frideo

    "Invalid Keycode File" on BCM50

    Are somehow remotely accessing this system? I've seen this problem before on BCM50, where remote access would not work for entering the keycode. when the technician went to the BCM system and connected directly into the OAM, the keycode got loaded fine.
  12. Frideo

    BCM50 v1.0 Login Help

    Server: No Ports Left" means that the phone has successfully contacted the PBX but that there are not enough licences available. Yes, when you get the licence and apply it, the phone should be able to register. Depending on what way you've the settings for this in the EM, the phone may ask for...
  13. Frideo

    BCM50 v1.0 Login Help

    Ok, open notepad and paste this text in. SystemId: 0016CA3F0D04 Sequence: 1 KeyType: 2 # Exp Port 118 2 # Int Digital Sets 117 12 # Int Analog Sets 116 4 # Int Analog Trunk 115 4 KeyCode: 123456789012345678901234 Then change the last line to the 24-digit number you got when you logged in at...
  14. Frideo

    BCM50 v1.0 Login Help

    Yes, you can. You should be able to do that. The Sequence number is 1. Use the drop down menus to change those four features (Int Analog Sets etc) to the values mentioned above. Then enter the entitlement code as one 24-digit number - without spaces - in the box below (labelled "Keycode", I...
  15. Frideo

    BCM50 v1.0 Login Help

    Yes, the Entitlement-Code is three 8-digit numbers, which together make up the 24-digit keycode number. In the Feature-Codes section (after logging in with F9*8), you should see the SystemID, the SequenceNumber (make a note of this also) and the FeatureList. Make sure you make a note of...
  16. Frideo

    BCM50 v1.0 Login Help

    Well, as telcodog states, you could get the licence file again from the KRS, but you could also possibly get it from the system. Often, even if the installer changed the Element Manager (access from a PC) password, he may not have changed the password for login from a telset. Try logging in...
  17. Frideo

    Call Record "not allowed"

    I had that problem on a BCM450 R1 also. I checked all settings and could find nothing wrong. A reboot sorted it out.
  18. Frideo

    Wrong time on handsets

    I've seen this on BCM50 and BCM450, but only for IP handsets, not on TDM handsets, which are exactly the right time. I've tried level1-resetting the BCM50, but the problem remains - the phones change time exactly 13 seconds past each minute, both before and after the reset. Other BCM systems...
  19. Frideo

    iPod Nano as on-hold player - not working - why?

    Sorry for the delay. The setting for Audio Jack is in Configuration - Applications - Music. There's a drop-down list of Music Manager Audio Jack Streaming Server
  20. Frideo

    BCM Max number of Analog Stations

    When the BCM450 was released, the maximum number of analog sets was 48. (I don't know whether this is still the limit now.) I would recommend using T7000 sets over analog phones, considering that they're very cheap and have a feature button and message light.

Part and Inventory Search

Back
Top