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Call Record "not allowed"

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hototot

Technical User
Sep 11, 2008
173
US
BCM 450, R1. I built COS 3 for call record. Some of the mailboxes assigned to this COS can record calls, others get "not allowed". All mailboxes are initialized and assigned to this COS. I have deleted and rebuilt the mailboxes with no change. What am I missing?
 
I had that problem on a BCM450 R1 also.
I checked all settings and could find nothing wrong.
A reboot sorted it out.
 
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