BCM50 Password Recovery? 1

[jamaster14]

Is there a way to reset the password on a BCM50 without doing a level 2 reset? Like a backdoor password or password of the day type thing? we have a new client with a bcm50 and they dont know the passwords and i'd like to avoid resetting all programming if possible

 

[Dasheen]

Level 2 is your cheapest option. Nortel will charge u big time to go thru the back door.

 

[jamaster14]

dasheen...

we likely will pass the cost off to the client... so there is an option for a backdoor password? can this be done through nortel self service online or do we need to call them?

 

[oldestgeek]

You'll have to get a Nortel authorized partner to open a ticket and submit a purchace order. If I recall correctly, approx 1500 US. It would probably be cheaper to just do the reset and reprogram.

 

[Firebird Scrambler]

Yes, Nortel will issue you with a one off high level account access that requires the systems site ID or MAC address. It's valid for one day only as the password is based on the systems date / ID.

If you were able to log in at a different / lower level, then it's possible to reset the accounts.



All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[jamaster14]

so it looks like we will be going with a level 2 reset... does anyone have the exact procedure... i have the manual and tried it before but it know its tricky... can someone give me a step by step on the process and the timing?

 

[Frideo]

1. Power up the BCM
Status - Orange solid
Power - Orange solid

2. Wait 5 seconds
When the power light starts to blink orange,
press the reset button TWICE.

3. Then the lights are
Status - Red blinking
Power - Red solid

4. Wait 5 seconds
When the both lights are blinking quickly,
press the reset button ONCE.

Status - Red blinking
Power - Red blinking

5. Both LEDs are then solid and the BCM then
enters the LEVEL 2 reset state

 

[jamaster14]

thanks frideo!