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And that works perfectly!!! Thanks for the help, Ken.

I am a bit closer but still no cigar. I found that the system does eventually outcall the cell phone number that I have setup for this mailbox. However, it waited for two hours before it did it. I also found that messages left during the evening were not called until 8:00am in the morning. I...

Thanks for the reply. I really don't know very much about this system at all. Basically, all I have ever done with it is to add and remove mailboxes as folks come and go. I checked the COS for this mailbox and it is set to 17. When I look at COS 17, its name is Basic/outcall. On page 2 of...

I have an Octel 250. We used to have a voicemail box setup that dialed a cell phone whenever a message was left in the voicemail box. That voicemail box was deleted long ago. Now, we have a need to do the same thing with a different voicemail box. I've tried to set this up but to no avail...

I connect to the Octel 250 here using ProComm from either my laptop with an internal modem or from a desktop PC using a Hayes Accura modem. The USRobotics modem connected to the Octel has switches 1, 4 and 8 DOWN with the remianing switches in the UP position. In an unused state, the lights...

Thanks a bunch. I set this up and it appears to work fine. I do have two quetions that I know I will get asked and it would be nice to have the answers in advance. When recording the message on the mailbox, I hear "message will be saved for 25 days." Where does this number come from? Can it...

Can anyone direct me to information on the capabilities and uses of a listen-only mailbox and how they are setup? I poked around on the Avaya site and came up empty handed. I see it listed as Mailbox Type 1 but I can't find any information on it.

The new FLT board arrived and went in smmoth as silk using menu 13 and sub-menu 11. Thanks for the assistance. tom

Based on the above, I now have two bad voicemail ports on the Octel out of the 16 available. They connect to a Definity G3. Is there a way to busy these ports out in the Octel so folks don't get stuck on them with no answer? Or is there a way to busy these two ports out in the Definity? I...

Ken - I went to the 20 menu and ran the dialtone test. It showed that ports 1G and 1H were bad. Since 1H is one of my two MWI ports, I suspect that to be the problem. Port 1G equates to 7007 in my system. I dialed that and got an earful of a god-awful noise. I shutdown the system, powered...

Ken - I have 24 installed ports with 18 authorized and 18 used. Looking at the port assignments under Menu 4, we have 2 ports with a Y in the M column. They are on port 1H (ext 7008) and port 2H (ext 7016). All other columns on these two ports have N's in the columns. This Octel 250 connects...

I have no idea how many MWI (message waiting indicators?) are on this system. I poked around in the General System Parameters and the System Management pages but didn't find any reference to MWI ports. Where do I need to look?

I have an Octel 250 with a Definity G3. Someimes, after a user listens to his voicemail messages, his voicemail light remains lit. If I clear amw all [ext number], the light goes out; but, a new voicemail message doesn't re-light the light. I have re-booted the system and the problem goes...