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thanks so much!

Is there any way i can delay a line from ringing audibly when a call is placed? i dont mind the line lighting up on the handset, but i do not want it to ring. It is our fax line, and eventhough the ring delay to the fax is set to 0 rings, it still rings once and its just enough time for the...

well, i replaced the processor, i didnt replace the expansion card. the new proc had enough additional lines to cover the loss of the expansion card, so its not being used anymore. the calls are happening at random from what i can tell, not at a particular time of day.

Hello, i have a partner mail release 1.8 system, and i have been getting complaints that calls have been going straight to our night greeting. we recently replaced the processor on the phone switch, and also lost one of the expansion cards, and i was wondering if that had anything to do with it...

My server has several Hard Drives, and the one containing Exchange has crashed. I have full backups of Exchange on Symantec Backup Exec 10d. The Exchange Database and Streaming database are still intact on another drive. is there a way i can restore the storage folders to a different location...

thanks so much. works perfectly!!

thanks so much. it looks like this is something i do at the actual phone unit level, correct?

what does that mean? how do i go about turning it on? also, is this a setting in the Processor or the VM System? Thanks

what does that mean? how do i go about turning it on?

Before i create a new thread i will Piggy back off of this one. Here is my issue. Equipment Phone Switch: Partner ACS 509 proc R7 Voicemail Box: ATT Partner Mail Release 1.8 I had an expansion card go out in my 5 slot carrier, so i had to do some extension rearranging. now most of the old...

you guys have all given great advice. i reseated the cards in the carrier friday evening (5p) before i left. sat and sun we were closed, and now today at 1:22 they have not cut off yet..

so it doesnt seem to be the UPS, my question is, do you think the problem lies with the 5 slot carrier, or with the ACS proc? again, the system loses power for a second at a time all throughout the day. any advice would be great. avaya wants to charge $1000 to come out and diagnose

i will try to bypass the UPS all together and see if that remedies the issue. but i am pretty sure i will have to find someone in the galveston/houston area who services these devices.

yes lights and all are lost when this happens. as i said before, when the power comes back the person on the other end is still there.

yes this ups has been used for a long time. when i unplug the system does stay on. i left it unplugged for about 2 mins and there was no power loss..thanks for the fast reply

my phone system has been browning out the past couple of days. This happens several times a day, where all telephones in the building lose power at once. this power loss happens for about a second, and when it comes back you can still continue the conversation you were having on the phone. it...

perfect, thanks a lot guys..

When all of our lines are occupied instead of rolling to voicemail like it usually does, it now rolls to the fax line. any idea how to change the setting back? I just inherited this phone system with my new job. Thanks so much