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Will try a reboot today.

Yes, the amphenol is on the main cabinet, i tried resetting the pairs on the punch down and connected a phone set directly to either of those 2 pairs and still doing the same, i will be onsite today and get the colors.

Will try that. thnx

The ports in question are port 401 and 411 and they aren digital ports according to the documents.

I maintain a BCM50, it is license for 12 dig. ext. 2 analog and 4 trunk. I have 10 phone sets configure, when i tried to install set # 11 i get nothing. i tested a phone set right at the Bix block and the light on the phone set are just blinking over and over and it never initialize, it is not...

I'm maintaining an MICS 5.0 with Call Pilot 150, something strange is happening at 3 diffenrent phone sets randomly and not at the same time, the phone set is working fine but no sound, if i unplug the set and move it somewhere else, let it initialize it then gets a dial tone, move it back to...

Reverting the primary language back to English UK rectified the problem with accessing vmail using F983 and now all sets do not display ATDT: (none) but what would be the reason why it is not working properly when i use the English US language? TIA

Thanks i got it to work by changing the Transfer Callback to 12 and reducing the hunt groups to 4 DNs, but now i cant access voicemail admin using F983 at the phone set, it just sits there until it times out. Each phone in the office when accessing vmail says ATDT: (none) and just before it...

Thanks, i will test it out this afternoon

Hi All, I'm a noob with PBX admin but usually i can get by with RTFM. I am setting up 4 Hunt groups for different dept. for one of our clients, The System is an MICS 5.0 with Call Pilot 150. I successfully setup the 4 hunt groups, I setup a Sequential distribution mode, a Hunt Delay of 3, Line...

Thank you very much Cook1082, that worked!!

I am fairly new at administering phone systems. I have a customer where ext. 221 is always showing "Msg for You" eventhough there is no new voicemails in the mailbox. this started about 1 1/2 month after we installed a new Call Pilot 150 that replaced the old flacky vmail. The attendant is at...