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never mind... I looked at the numbers on EDC, looks like they wall went through without me intervening at all; thankfully... since there were no spl files left on the master terminal.

DTSman... I just realized all the transactions were moved into my EDC folder and are now ans files... meaning they did not go through the processor correctly. I read this post from a while back from adamDR: "You know how in earlier versions, when you took the system out of spooling, and if...

DTSman, my server went down and came back on and off periodically. I never physically turned POS processing on and off. My dealer told me how to turn on redundancy mode, so I did. But later that night, the connection to my server was restored and the terminals left redundancy mode. The...

Due to a BOH server software issue we had to put terminals in redundancy for dinner service. I'd like to run the transactions as soon as possible and I was hoping someone here could instruct me as to which files to get off the terminal and where to place them in the Aloha directory and then how...

I bought an external serial modem and am trying to set it up. What type of modem should I set it up as? Also, what should the baud rates be set-up to?

I process credit card orders though high speed internet, but sometimes the internet connection goes down and the orders start spooling; I'd like to set up the software to revert to a modem for CC authorizations. I was hoping you guys could reccomend a good, compatible modem (external or...

I use high speed internet to authorize cc orders, is there any way I can also add a modem and have aloha revert to the modem when the DSL goes down? Could you please tell me what steps tp take to set this up? Thanks.

Guys thanks for all the advice, I decided to just have them PCA in and do it. They're going to rekey it so that giftcard and delivery are disabeled and then update for me. I figured since I'm paying them so much, I might as well pay a little more and have them do it and not blame future...

Thanks Alohaakamai3, I figured that to be the case... I find the POS market quite different from any other realm of computer software because of the lack of dealers. I guess since it's really my only option, I should stick with it. Their service isn't bad perse, the price includes hardware...

Hey guys, I had a quick question. My reseller is charging me over $500 a terminal (5 terminals) for the software upgrade from 5.27 to 5.3x and 1 year of maintenece plan. Is this reasonable? Thanks

Thanks guys, My dealer makes it out to something of epic proportions and one tech actually told me I'd have to go to each terminal and do an install and that they could PCA in and do it as long as I was there to do certain things that they couldn't do over PCA but they wanted $110\hr for this...

Well in order to be CISP complaint, I have purchased a new version of Aloha 3.1x (not sure the exact number yet, as the cd hasn't come). I'm currently running v. 5.27 and have chosen to install the upgrade myself, as the dealer is located quite a distance away and charges an arm and a leg for...

AdamDR posted this in another thread a while back that was closed... "To be fair to Aloha, they have released patches for 5.2.7 and 5.2.8 which are the last 2 versions before 5.3. Personally, if you are up on your Aloha maintenance, putting these patches in should only cost you 15 minutes from...

Hello, I am running aloha v. 5.27148 at my restaurant and have an issue where all the credit card receipts that are printed out display the expiration date on them. I would like the receipts to stop printing this information and simply print the masked credit card number. Is this possible...