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users cannot call extensions outside of there department groups

Where can I find the firmware for IPDECT R4 IPBS3? Avaya suppport only has IPBS1 and IPBS2 on the site.

I have been using Mozilla Firefox. It has a connect anyway button. This has been the only browser that works with the Dect base station for a year.

Anyone have the 46xxspecials.txt file for Workplace already changed?

Below is the default 46xxspecials.txt file. What needs to be added for Workplace to correctly connect to the right control unit? ## IPOFFICE/11.1.3.0.0 build 23 192.168.17.244 AUTOGENERATED IF $MODEL4 SEQ 1603 GOTO 16XXSPECIALS IF $MODEL4 SEQ 1608 GOTO 16XXSPECIALS IF $MODEL4 SEQ 1616 GOTO...

Anyone else had issues with Mediacom lines and waiting for line? They have 6 lines. Also get line alarms of no connection but when checked all the lines have dialtone. I should note when I see the alarms they are black not red. It appears as if the lines are going in and out of service. Here is...

I am adding an upgrade license for a 9.0.5 IP Office to R11, I am getting this error message when I try to add the license. I have checked the License host and they are both the same, system and license. Any ideas why this would happen? Ignore SD card message, wrong message.

I having an issue with SIP staying connected, if I change the UDP port I get 30 seconds of connected, registered of 3 channels idle then it goes out of service.Monitor Trace: Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE Supported: timer...

Has anyone set up SIP trunk in IP Office Basic Mode? If so, how did you get a resolved IP?

we are attempting to install a Cortelco 8212 ATA on IP Office 9.1.6. The device is not registering with IPO. Here is Monitor info. Anyone who has used this device please chime in. 11:00:40 74126782mS SIP Rx: UDP 192.168.60.13:5060 -> 192.168.60.2:5060 REGISTER...

Client had trouble loading software to users PC. IP Office 9.1.6 build 153. "PC is Windows 7 with about a 700GB HD. C drive only as D is for restore. 4GB RAM. I didn’t run the script as it looks like it just can change the path to the D drive but we can’t do that as it needs to go on the C...

I have a hunt group with overflow group on 9.1.6 that disconnects caller when all members are busy. I have the overflow group listed 3 times in the primary groups overflow section. Below is a call trace, I haven't pulled a monitor trace yet. What am I missing to get the call to voice mailbox...

I have an existing account that added some VPN phones, now when a caller hits 3 from the VM menu, call is disconnected. Any ideas? Short code of 3?? in menu and system.

Has anyone else seen this error? what did you do to fix it. IT says there are no issues causing this.

Samsung OfficeServ is the closest hardware that is comparable to the IP Office. I used to be a Samsung dealer before I sold my company and now collect a paycheck for the work I do and no stress.

Status from vacant and occupied rooms. Vacant rooms are toll restricted by User Control Restriction. Looks like there is no way to route 911 from vacant rooms. GENERAL STATUS Type: 2500 Service State: in-srv/on-hook or disc...

G3V8 Definity

Route for 911 the FRL is 0 Grp. FRL NPA Pfx Hop Toll No. Del Inserted IXC No. Mrk Lmt List Digits Digits 1: 3 0 515 0 user 2: 10 0 515 0...

I have been asked to allow 911 calls from checked out rooms. It is a Hilton property, but I do not know what PMS they are using. Here is a look at COR for rooms. The FRL was 7 and 5, I changed to 0 to try to make it work. COR Number: 1 COR Description: Guest rooms...

Choose voicemail node instead of voicemail collect.