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In respones to John poole's answer. What if I wanted 1021 to go to 7275 and lets say 1314 and 7275 is a CDP. Would this work, meaning going to both places? Thanks

You better believe I would call my provider.

Wait, do you mean the internal operator or external?

It sounds like to me that your T1 provider isn't giving you that #. That has happend to me a bunch of times. If you can call internally but not from the outside. Then I would call the provider and tell them. They will deny it alot of times and then for no reason at all it will start working...

That's what I told this person to do in the first place. But it not showing that as an option. I am starting to think that in the tab before it under options they don't have the message center DN checked. Or they checked it but didn't apply it.

I am trying to help someone define the message center DN in OTM 2.2. Where is that option in the numbering plan. I set the ext to a regular DN but am being told that they don't see anywhere to define it. Can anyone help?

I have a call pilot reference card that might help you out on this matter. I can send it to you if you want. Just let me know how.

Yes I figured that out last night... In call pilot, I had to go to tools, config wizard and do a standard mode. Then I put in new keycode and rebooted server. As for the nortel, I didn't get a pc card. I ended up going to ld 143, upgrade, software upgrade & then features and paramaters. Then...

Another question, What about in the nortel? I know LD 143 but, can I use KUPL followed by the new keycodes or do I need it on a pc card?

Thanks, I will do.

I need to install new user licenses in call pilot. I have keycodes but dont know how to go about this. Can someone please help? Thanks,