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Does anyone know if a partner with messaging R1.0 can be upgraded straight to the new R8.0 with a new messaging card? ACA - Implement: IP Telephony ACS - Implement: IP Office

Is the older at&t stuff considered ACS, and will the 3910 work on it?

socalsteve - Will the 3910 work with the old AT&T / Lucent hardware?

That's what I assumed. Thanks for the feedback.

If the base unit on a 9031 cordless phone died is the handset useless?

I have a customer getting the following error when trying to run a report: Automation server can't create object (js-java issue) This is happening on a client PC running Windows XP Pro SP2. Reporter opens but will not pull a report.

So reporter can be installed anywhere on the network but can only have as many sessions open as licenses. Makes sense to me. Thanks

Can CCC reporter be installed on a client PC as well as the CCC server? We only have one supervisor license.

Now I'm getting the no licenses avalible. Tech tip 128 didnt work, the services wouldnt start on their own? ACA - Implement: IP Telephony ACS - Implement: IP Office

Anyone know the trick to fixing the no licenses avalible error when trying to open reporter? Its a new install on a windows 2003 sp2 server. Tried tech tip 128 but wasnt able to get the services to start. Reporter will open once if I restart the reporter service. Thanks. ACA - Implement: IP...

It was the .NET. h382 thanks for your time it has been greatly appreciated.

You know when you get the error that no licenses are avalable when you launch reporter, thats when the red X pops up but with no error message with it? It also says Error- Windows Internet Explorer at the top. ACA - Implement: IP Telephony ACS - Implement: IP Office

Yup. Followed the Docs to the T.

When trying to launch CCC reporter as it trys to open I just get a big red X in the window? Its a fresh install on a windows 2003 server.

DavidCT, Worked like a charm. Thanks for the help.

So to make sure I understand this correctly, the ISP will assign them a new public IP that I will be able to route through the DSL modem to the firewall.

I have a customer with a DSL connection wanting to connect some 5610VPN phones. My question is how will the DSL modem effect the phones being able to connect from the outside. I checked the docs for connecting a VPN phone to a NetgearFVS338 but it dosent have a dsl modem in the mix. Since the...

Fixed. What I found was the IT guys changed the name of the exchange server. Update that info and all is well. ACA - Implement: IP Telephony ACS - Implement: IP Office

The UMServer on this voicemail pro box keeps failing. In the event viewer it says faulting module UMServer.exe 4.1.27.0. Some errors also say it cant find the exchange server? Any ideas? Thanks

I have a customer who uses salesforce.com. They are looking for a system that can send recorded calls to salesforce? Is this possible to do with the IP Office or is the Avaya Microsoft CRM solution all that is supported? I apologize I am not very seasoned when it comes to CRM.