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So, I plugged a music source into the BGM port on the KX-TDA50 and selected the BGM source in maintenance console. However, when a call is present and I press "Hold", nothing happens on the outside end and, I get dial-tone from the phone system (inside) as if I'm being prompted to dial an...

thread936-1767962 So I realize I need to create a custom service to screen incoming calls. (I.e., If you are not a telemarketer press #1) What I don't know is how to execute it. I've created it in the Custom Service builder, but can anyone tell what parameters should be configured to have it...

Hi Guys. I searched but didn't find exactly what I needed. I have a KX-TDA50 that formally had 3 active CO lines but now there is only 1. Customer would like to be able to just pick up an extension and get that outside CO line and dial out. Can this be done easily, is something I can explain...

Thanks for the prompt reply! There is a voicemail (TVA) attached to the system. Is that the same as creating a custom service using the Custom Service Builder via the console? Also, I read that, by default, clicking the hold button once placed calls on "regular hold" and pressing the hold...

Hey guys, Is there a way to (1) create a prompt that answers incoming calls and requires callers to press #1 if they are not a telemarketer to proceed? (2) reconfigure the programming so that when one extension places a call on hold, ANY extension can pick-up that call? (right now, only the...

For future reference, we decided to just go with "Go To Meeting"

As noted, the witness(es) are located across the nation. 26 witnesses in total in 36 different states. We're in the US. My question primarily consists of whether anyone knows of a preferred vendor that provides video conferencing in most states, or any other suggestions. Thx in advance.

We have a class action lawsuit that may go to trial at the law firm I work at. The attorney would like to have witnesses testify from remote locations across the nation. The court uses typical video teleconferencing (I.e., Polycom) equipment and would prefer to use that instead of Skype or...

Thanks, I'll give that a try.

Hey does anyone know how to dim the display on a Panasonic TDA50 pbx using both KX-DT500 and KX-T7600 series phones? The display is about as bright as a nightlight in a home setting.

Thanks for the response. It's a TDA50 phone system. I think setting up a message waiting button for both mailboxes is ideal. Thanks for the info, we'll give that a try!

I'd like to set up a one-touch button to access the Voicemail from any extension with the option to check either 1 of 2 voicemail boxes on the system. We're running a KX-TDA50/TVA50 system. "Intercom -500" works on some extensions and on some it doesn't. I made sure all extensions had a mailbox...

I was able to get it set up with the assistance of the vendor. For future reference, the following info was also very helpful http://www.voiceprocessor.info/prog-tva-1.htm

Yes I do have the maintenance console for both TDA/TVA50. I just need some guidance setting up Auto Attendant with an initial greeting, then press 1 to leave a voice-mail for Ann, and press 2 to leave a voice-mail for Bob. I believe I have the correct programing format for the PBX (pictured...

How to do I get calls to forward to voicemail on no answer after about 7-10 rings?

Thanks for the prompt response. Incoming calls currently rings on all extensions, which is what he wants. Would I have to add all extensions to a group in order to achieve the desired results? Any insight on how to do this?

Hey guys. Panasonic is not my strong suite, however I was tasked with installing a TDA50/TVA50 at my bosses house. I got everything installed via management console but the system does not forward to voicemail on no answer. He would like an auto-attendant type VM greeting with the option for...

LoL, I'm sure finances played a role in the design an implementation, however that's water under the bridge. Any suggestions on dual headsets?

Hi are there any suggestions to have dual USB headsets plugged up? In our call center that uses soft-phones and USB headsets, we need a efficient way for supervisors to be able to listen in on calls. As it stands now, we have to use an USB to analog dual adapter, which is time consuming and...

Thank You TouchToneTommy!!!