Accessing KX-TVA50 VM from any extension

[trudawg]

I'd like to set up a one-touch button to access the Voicemail from any extension with the option to check either 1 of 2 voicemail boxes on the system. We're running a KX-TDA50/TVA50 system. "Intercom -500" works on some extensions and on some it doesn't. I made sure all extensions had a mailbox associated with it even though we're only using two VM boxes. Any insight would be greatly appreciated.

 

[obtsystems]

what system are you using, it is a tda, tde or ncp you can setup a message waiting button for both mailboxes on each phone using a button for each one.
Method: press program then press spare button, then scroll to message waiting and enter mailbox number and autodial store, repeat for second key

if a message is left in either mailbox the relevant key will light and you can press the button and it will bring you to the correct mailbox

 

[trudawg]

Thanks for the response. It's a TDA50 phone system. I think setting up a message waiting button for both mailboxes is ideal. Thanks for the info, we'll give that a try!