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Hello all, we have a similar issue since a few weeks, same scenario: An sx 2000 with 7 cabinets replaced with two 3300 MXe IIIs expanded, many ONS and digital stations. Soon after the upgrades a dozen users on the least busy of the two 3300, all located on the same Per Cab (but scattered on...

Very well, the phone now makes a difference between tagged and untagged.. but what about the cxi, whose default config states that it is using vlan 1 as tagged AND untagged on all the ports?

Be aware that there is a bug in this load, if the phones won't come up after the upgrade try turning off the default vlan 1 and priority 6-6-3 from option 125...

Will the nupoint really light more than one extension per mailbox?

maybe you could use an external Message Waiting Lamp and assign that extension to be the prime of the mailbox? http://www.vikingelectronics.com/products/view_product.php?pid=260

A stupid old autodialer on win95 was to be ported on an ONS port on a 3300 MCD 5.0, and it needed to connect to a centrex line but could not dial 9 by itself on it, so a line sharing device like a fax switch could not be used. 1)x225 (dialer) associated hotline to SC300 2)SC300 dials 400 3)ARS...

thanks, it did the trick!

I just double checked and unfortunately it is the keypad that is beeping! ... Is there even a way to change the threshold on ICP comms alarms?

Good afternoon, is there a way to prevent the 5550 on a 3300 MCD4.2 to beep on critical alarms without modifying the thresholds? I have to reboot a not yet live controller in a cluster in order to test resiliency scenarios, and of course everytime it drives the receptionist crazy. Thanks in...

The ports have to have a CoS that contains at least a) , here is an example voicemail port cos parameters, all the rest can be default a)COV/ONS/E&M Voice Mail Port:Yes b)Group Call Forward Follow Me Accept:Yes c)HCI/CTI/TAPI Call Control Allowed:Yes d)HCI/CTI/TAPI...

KWB, can the conversion tool be used in this case to output an individual form as in user speed calls? Or does it generate a backup-restore kind of file? An option would be to restore the dummy conversion to a dummy system, retrieve the info needed and then reprogram using the spreadsheets, as...

Great, I thought once a phone was ACD it could not accept a multicall.. thanks!

how will you program a multicall key on an ACD phone?

After all it is done by design, when you change the Nupoint password it changes the Hot Desk password. No way to turn it off..

You can also do a compare of the telephone directory forms and correct the errors via a sync under General.. Usually a sync of all the controllers of User and Service Hosting together, then a second sync of those two items plus Telephone Directory will work. It'll most likely take forever and...

On an MCD 4.2 SP2 (MXe III) linked to a MAS 3.0, I used the MAS user page to create the Nupoint/Awc users without selecting single point provisioning. Some of the users on the MCD are hot desk users and they wanted to be able to login with a blank PIN.. However, when they change their vm...

Did you program a label to the keys?

Depends on the "lock" required, and if you use a day/night mode, maybe just changing the CoR in night mode would do it?

I have seen an issue regarding different versions in a cluster when the phones are resilient: Controller A: MCD 4.2 SP1 (10.2.1.13) Controller B: MCD 4.1 SP2 (10.1.2.16) Primary controller for the phones was A, when they'd reboot on B they'd get the older firmware but upon rehoming on A some...

I got some duplicate users with "no device" on a fresh install using the import spreadsheet, it was a standalone MCD 4.2.. deleting the wrong entries fixed it, no impact on anything else