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chiden..... Quote "Now when trying to access voicemail remotely!!!!, ** sits there and then you get disconnected" When the AA answers you press *8 lol oh and chiden, the reson i put that was some people are dangeras on here tell people to reinstall call-piot, using the install command , and...

can i just say that everyone that has just give advice on this thread has not a clue about the bcm !!!! What the guy was asking is VERY EASY !! all you have to do is make sure you have is ticked in "call pilot" under "config" "system propertys" when the user phones up simply press *8 then...

If you connect an analoge phone to the bcm , and make a test call to an external number , is the line clear ?

sounds a silly question but have you put the keycode for the Onboard ATA if you have i will try it when i get in the office on monday/tuesday one thing that you could try is put an external ATA on one of the digi ext and try that, that will tell you which side of the BCM you are haveing the...

you need to go in to the feature seting and set the answer to enhanced thats will do the trick paul

the way i got around this is to set the direct-dial to the door phone i.e set direct dial to 4 and the DOC to 6 (if you have one) all you have do then is tell the user to press 4 Simple !!

try haveing a look at the Remote access, to find out what that has been asigned to paul

are you useing the on-board ATA or are you using external ATAs

it sounds like you need to re-install voice mail there is a long feature number that you have to put it into the phone that will put everything back to default PLEASE NOT THAT YOU WILL LOSE ANY VOICE MAIL THAT YOU HAVE you should find the number in the book , if you cant , let me know

It sounds silly but try the software on windows 2000 computer there was a problem with the BCM 200 and BCM400 when you try to use any CDR software with windows XP the other thing to try is , use the CDR client software that comes with the BCM , you will find it on its web page under admin...

try doing a level 2 reset on the system or even a level 3 that will get rid of all patch please note, if you do a level 3 reset it will get rid of all your keycodes aswell !!!! i think it is on page 166 of the config and admin paul

Hi there What is the type of conextion do you have to BT i.e ISDN2/ISDN30

can you tell me what the jumpers on the card should be set to. i have 5 jumpers and i can set 1-3 on them