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I don't have a off-pbx-telephone station-mapping. I must have an older version. Is there another way?

I’d like to turn off bridged call alerting in ec500 for a certain extension but it’s a “y” and I cannot change it. How can I go about changing this? change station xxxx Page 2 of 3 STATION FEATURE OPTIONS LWC Reception: none LWC Activation? n LWC Log External Calls? n CDR Privacy? n Data...

The above works, thanks! What I’m trying to do now is have outcalling send a page to my cingular cell phone. I have the local number it calls to check voicemail and the digits it needs to enter but for some reason audix doesn’t seem to send it. Is there an option to trace outcalling ports or...

I’m looking at the outcalling features of Audix \ Message manager. I have all of the extensions of my Intuity ports. The cos that they are using has a “N” for restrict call fwd-off net. Is this why I’m unable to get oucalling to work on outside numbers? If I change this to a “Y” am I opening a...

We have 2 S8700’s G3xv11 software version R011 Communication manager 1 Intuity audix v4.4-7 Cms sunblade 150 r3v11ab.g We do use the crisis alert feature and send calls to 911. I was just wondering what everyone else does out there. At this time we only have 1 location. We backup our s8700 on...

I’ve recently taken over a phone system and I’d like to do some research on how everyone is handling 911 calls as well as a summary of your disaster recovery plan. What’s your backup scheme like? Anyone have any info they can share?

I have a user on a analog 6218 and he’s complaining that it takes up to 5 hours for the message lamp to light up when he has a vmail. I have the message waiting indicator set for LED. Is there anything else I can check? I have no complaints from any other phones but most others are digital.

i forgot the 1 in front. thanks

This worked for me with definity and intuity audix Create vector 01 route-to number 91xxxxxxxxxx with cov n if unconditionally 02 Create VDN Pointed to the new vector Change my mailbox to auto-attendant Button Extension Treatment Comment 1: xxxx (my...

Is it possible to ec500 to a long distance cell phone? Local works fine for me but having trouble with a LD cell. thanks

Are there any technical questions I should be asking to telco providers when shopping for new local PRIs?

Thanks 4mer! My CMS version is r3v11ab.g. So my note should work here.

We are running on an S8700 using G3xv11 software version R011. Communication manager 1 Intuity audix map40 v4.4-7 Cms sunblade 150 V??? I’ve been told by Avaya that since we’re running such old versions of Definity, Audix, and CMS that there are no DST patches available. Instead we’ll have to...

We had a sprinkler system go off in one of our wiring closets. All of the 110 and 66 blocks were soaked. Is there anything I can do to prevent corrosion? Should I use an electrical contact cleaner?

Yes, adding 20 would get us close to our limit on analog ports. I’m not sure what adding another board would do to our maintenance agreement. I did call avaya and asked this question and they said it wasn’t possible to do this.

That might work but I see myself getting a lot of calls because of busy signals. I was hoping to do this through definity with a pool of 5 or so ports. Any other thoughts?

I have 20+ devices I need to setup to dial out to process Credit cards. Is there a way I can setup some type of phone bank that knows what line is open so I don’t take up 20+ analog ports? Thanks

thanks tyke it works!

Thanks for your help. It still looks like i'm missing something... can you please take a look at the setup below? ________________________________________________________ VECTOR DIRECTORY NUMBER Extension: 7111...

I should also mention that 7111 is part of an enhanced-list in intuity so I’d prefer to keep it as is if possible. As this would also require less user intervention.