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Make sure that you have the PRI installed in the main cabinet not the expansion cabinet. Make sure that the cable between the main system and the expansion cabinet is the cable that came with the cabinet. it will have the metal ends on the RJ45. This may not fix your problem but I like to...

The fax mailbox needs to have a name recorded in the company name to initialize it. ALL but Gen Delivery mailboxes need to be initialized before they will take messages / Faxes.

Thank you for the information. We have decided to use a co port and page over the PSTN. Troy

You can not put a PRI into a CICS. You can however install a BRI. the max is 16 channels.

Hook up the cordless phones and then use the Flash * Feature code to utilize the features on the system. Troy

How did you set up the DID's? 1. Program the target line with the received digits. 2. Make the Prime set for that target line the ext that you will be assigning it to. 3. Assign the Target line on a ext. Verify that your call fwd is set and working by calling it from a separate phone. If...

I know that the book says no paging over VOIP lines but has anyone figured out how to page across a network to another BCM50? I am thinking if there is a way to activate the page off of an ATA. I am more interested in the internal zone pages verses the external. NETWORK 2 BCM's using VOIP...

Check to see that disconnect supervision is set on your lines.

Grtg1 Grtg1 Grte2 Grtg2 Monday: 8:00 0800 1900 1900 Tuesday: 8:00 0800 1900 1900 Wednesday: 8:00 0800 1700 1700 Thursday: 8:00 0800 1900 1900 Friday: 8:00 0800 1700 1700 Saturday: 2300 2300 2301 2301 Sunday: 2300 2300 2301 2301 See if...

It is actually Feature *2, button then the extension. Feature *1, button phone number is for external numbers.