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1. open the netbackup administration console 2. expand the host properties 3. select the client from the client area 4. Open the properties for the client 5. expand the windows client + 6. select exclude lists 7. click add under the exclude list (you can select which policies are relevant) 8...

1. What version of netbackup? 2. can you telnet from the master server to the client on port 13782 (bpcd)? 3. can the client telnet to the master on vnet port (13724)?

To Smicro This is most commonly because something else has grabbed the bpcd port from netbackup. To check this do the below 1. On the client create the bpcd log in <install path>\netbackup\logs\ 2. Make sure that the bpcd area is clean so you can log just the problem 3. On the master and/or...

1. Do you have a firewall in your environment between the client and the master? 2. Check to see if you can telnet from the client to the master on the port 13720 (BPRD)