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Looks like I will go back to the telco and have them look in to it further.

I just confirmed to day we have a PRI not a T1. With BCM monitor open I see the incoming number and where the name is supposed to be I just see a ?. Tom

Cool thanks for the input guitartech I will try switching out the DTM.

Ha Ha good to know im not the only person with this problem. It just started yesterday.

Same for me T1

Hello All I have a customer with a BCM 400 4.0 for some reason all of a sudden he stopped getting Caller ID Names. They are receiving phone numbers. I opened BCM Monitor and placed some test calls using my cell phone that does send caller ID and All I see in the phone number. Interesting enough...

OOOPs its a BCM 400. thanks for the help I will those instructions.

Hello All, I have a customer that has requested we setup a night service. During the day the receptionist answers the phone at night they want it to go directly to the auto attendant. Is there a way to setup a button on the receptionist phone to forward calls to AA just by pressing it? of course...

Hello All, My Customer is in the process of creating a professionally recorded CCR tree and ask me the question how much space can the Call Pilot can hold? I looked through the Call Pilot manual and didn't see anything on the amount of space alloted for CCR and greetings. Im sure it changes...

worked great thanks biv343! I found java 1.4 here https://sdlc3a.sun.com/ECom/EComActionServlet/DownloadPage:~:com.sun.sunit.sdlc.content.DownloadPageInfo;jsessionid=26A2C8898675F13710AB901BED5B639A;jsessionid=26A2C8898675F13710AB901BED5B639A

where can I get java 1.5?

Hello All One of our customers has a BCM 400 3.6 build 2.2c. We can log into the system and all the phones TDM and VoIP are working. When I go to Services > Telephony Services and click the switch to expand it nothing appears. Does any one have any seggestions or recommendations to help me...

Hello All, I was wondering if anyone could confirm the way caller ID works on a BCM 400 4.0 through auto attendant. When a person calls the office they get the auto attendant first. You then have the option to dial an extension directly. When the call reaches the end users extension the...

I didnt remove skinny. but I was able to get it working using a linksys rv042 firewall and now everything works GREAT! thanks for the help

if I use Nortel Personal call manager it works fine. but for some reason the windows throws a 7 in to the dialing plan. I verified this by using BCM monitor and noticed it was selecting lines that were under 7 for a access code. I tried setting up a route using 7 to use the PRI but that didnt...

thanks for the reply Naurry I created the new location and it still puts that 7 in any idea's?

I tried to get in touch with linksys tech support for the RVL200 but they still havint returned my phone call. so I replaced it with a Linksys RV042 and it works great!!

I found the problem it was the Linksys RVL200 for some reason it was blocking the UDP stream coming back in. thanks for the help

Hello All, I have a customer who installed Novell Groupwise the lastest version. Their IT department called us because they cant make a outgoing call from the Groupwise client. LAN CTE is functioning fine and the Nortel personal call manager works from the same computer. but when you use the...

I tried disabling the H323 fixups still no good. Its strange that the softphone works. I also verified that the IP sets speaker and hand set are working.