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Thank You AceWarlock They do have there own devices (tty), but we want to directly communicate with them, so I thought we could just purchase at TTY and type messages back and forth. But my company is asking is there something that would hook to the 61C. Thanks Debbie

Hello Just wondering if I could get a little input.. I am looking for suggestions for when the hearing impaired community are calling our call center. Also we have a 61C if that helps.. Thanks Debbie [bigcheeks]

I am currently at a site with a bcm400. No one seems to know the password to get into the system. We have used all the default passwords and can not get in..Any ideas would be appreciated. (otherwise we have to call nortel and have them reset passwords..only problem no modem at this site...

Thank You for your responses.. TAnselm - that worked!!!! I never thought of that, beacuse with our 2616's we plug it into the headset spot..oh well, I just am happy that it works.. Thanks Debbie

Hello I have a Plantronics (CS50) cordless headset and I am trying to hook it to a 3904 set..it workd if you press the headset button on the set..but the point of having a cordless is walking away and picking up your line..I have these same headsets hooked up to 2616..and they work fine..I have...

Hello I am trying in install SMI Workbench (for Syposium) on to a few PC's, we already have it installed on at least 10-15 pc's now with no problem. I can install it, but when I try to look at the real time display or reports it gives me a internal error..but if I log in with that user at my...

Thanks to everyone who responded..

Hello I am trying to clean up our phone system, and my first step is to see what is programmed but not really being used. What LD would you do that in? Thanks Debbie

Klowndog...it was my last option and the cord worked... The strange thing is I replaced the entire headset including the cord. Oh well, we might not know why it works now, but it does Appreciate the help Debbie :>)

Klowndog - I replaced the headset with a new one TAnslem - I checked the mute switch also Still trying to figure this out

GKThompson, it is a plantronics and I have checked all the switches to make sure it was not on mute or anyhitng. jt4899, The headset has a adaptor, so does not need a battery Thanks Debbie

Yes the handset worked fine..the handset and headset are together...and yes I replaced the phone...I am wondering if it could be some weird with the electrical..so tomorrow I am going to leave the phone hooked up with a long line cord and move the base and headset out of the office and see if it...

Hello I am running into a little problem..We have just recently moved to a new location..One of our problems is I have a wireless headset hooked up to a 2616 set. The headset worked fine until we moved, now you can hear the caller, but they can not hear you. I have changed the entire headset..I...

Thank You... It worked

We have a Meridian - 61C Thank You

Sorry, have not been able to login - had main lines go down yesterday... anyway we have a Nortel Switch Thanks for your help Debbie

I would like to change the display on all phone sets - when idle the phone reads NORTEL. Thanks Debbie

Thank You for both of your responses. And yes John if could get a copy that would be great

Hello, Just wondering if anyone has run across this problem, we have tracked the problem and daily we are losing 10-15 seconds. Thanks Debbie

Thanks for your help...I really appreciate it... Debbie