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Have you checked what software level the phones are on as it may be they are on 4.1.x already and the system is trying to downgrade them not upgrade them. For the last two and a half years the phone firmware on the system (11.X) is 4.0.10.3. This is now very old and should have been updated by...

A lot of the questions should be answered in this doc ACSS (SME) APSS (SME)

If the supplier has Access to A1S then there is a way to view old ADI licences as part of supplying an upgrade quote. You would need to partner with a reseller who could do this for you (if using old ADI licences there is no way of swapping them on the old platform if the SD card fails). ACSS...

From recollection, you can enable the web GUI on the J series handset direct from the phone itself (depending on the firmware version). When logging in you use the usual password and then it forces you to change it. ACSS (SME) APSS (SME)

Taken from Docs:: Third-Party Security Gateways interoperability limitations Third-party devices by the following vendors interoperate with Avaya VPN phones and may have certain limitations as per the note below: • Checkpoint • Cisco • Juniper • Nokia • Nortel Note: Avaya does not guarantee...

It has always been date stamped from when it leaves Avaya as GA and expires one year after that. ACSS (SME) APSS (SME)http://files.engineering.com/getfile.aspx?folder=a74950aa-3176-438f-b69a-b0de7b556219&file=dateipose.JPG

Just update the image via ISO to the latest service pack and that should give you another 10 to 12 months. ACSS (SME) APSS (SME)

If you use the solution Okkie26 has suggested every PC you install this on will need this fudge in order for it to work as it cant resolve the name in the "Host Domain Name" field via DNS. ACSS (SME) APSS (SME)

teletechman is wrong as you dont need to populate the PS address in the Communicator client as it gets this information from the 1XP server when you login (look at the sysmon traces). In R10 they changed some settings and I bet if you go into the Administration side of 1XP go to configuration...

Hello All Has any one managed to figure out yet how you remove the software version lock from the IP500v2 control units. It must be possible as when they are sent back for repair the lock is removed? Kr Bob ACSS (SME) APSS (SME)

I have Outlook 2016 and the plug in works from R10 1XP but not R9.1 1XP. ACSS (SME) APSS (SME)

Nope ACSS (SME) APSS (SME)

Try telephone number as ?U without the " ". ACSS (SME) APSS (SME)

It is appears to be broken in 9.1.3 Softconsole. Just downgraded to 9.1.2 and it works. ACSS (SME) APSS (SME)

Who is the SIP provider? If they use the same SBC to register back to separate accounts more than likely wont work i.e Gamma. ACSS (SME) APSS (SME)

There is a bug is 9.1.2 with night group messages in IP Office mode VM Pro. If you upgrade to 9.1.3 the issue is sorted. Bob ACSS (SME) APSS (SME)

IP Office : 9.1 : IP500v2 : D100 Base station will not connect, new out of the box installation Doc ID: SOLN264719 Version: 3.0 Status: Published Published date: 04 Mar 2015 Updated: 09 Mar 2015 Author: Danny Lollo Details D-100 Base stations do not...

I am 99.9% sure the contact recorder isn't resilient only the VM Pro and SE ACSS (SME) APSS (SME)

Try this link https://support.avaya.com/ext/index?page=content&id=SOLN264719&group=UG_ENTITLED_CUSTOMER ACSS (SME) APSS (SME)

I have asked the above question before and it can do it on ACCS with some bespoke engineering/build (not out of the box feature) costs of wait for it ...... $25,000 [surprise]. I am sure IPOCC doesn't have an option for this though... ACSS (SME) APSS (SME)