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IPO SE 9.1.8 Onex Portal and Microsoft 2016

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NYSTECH

Vendor
May 9, 2008
1,512
US
Is anyone using One x Portal with Microsoft 2016?
I am having an issue trying to install the Microsoft plug in on machines using 2016.

I get following error.

Avaya IP Office Plugin's "Click-To-Dial from Email text" feature will not be available as some of the dependencies are missing.

Any help appreciated.

 
I have seen that but did not resolve it as it is a IT problem, not mine.
32 brand new workstations all installed with the same OS(Win10Ent64) & Office2016, 2 with the same error the others are fine.
 
I Had the same problem and had to upgrade to v10 but it works fine on that.
 
Anyone that find a solution? I'm having the same problem at a customers site.

What dependecsies are missing?
 
From what I found 2016 not supported till Version 10. Though some people have work around.
Thanks for replies.

 
I've had the same issue at customers sites, as Intrigrant stated IT problem.
Customer updated the computers and this application is a no go.

No matter how hard you try, you can't fix stupid...
 
I have Outlook 2016 and the plug in works from R10 1XP but not R9.1 1XP.

ACSS (SME)
APSS (SME)
 
Second that, works on R10 and is somewhere in the documentation - ie the R10 feature description
 
Strange as many of us have 2016 running on 9.1x

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