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The surge arrestors are between the PBX and the telephones in the plant. We do have fax machines and vending machines that use modem lines, so that is something to look into as well. Not sure about any problems with static. I will have to check the grounding of the PBX. Thanks

We have had a history of our NT8D09BA cards going bad on our Nortel PBX (Option 61C Version 2921 Release 4) The phones on the card will lose their dial tone and the red light will come on. The only fix has been to replace the card. Luckily we have a maintenance agreement, so the cards are...

These ports were working correctly before. Since they are on the same superloop, I am leaning toward a bad power supply. I have seen power supplies give really funny and difficult to trouble shoot problems in PLCs before. Thanks

We have 4 other shelves. I do not see where we have had this problem with them.

The problem is not in a single card, but does seem to be confined to a Superloop. It only appears on analog phones. 4-0-2-15 4-0-9-15 4-0-8-11 4-0-12-11 Are now all bad.

Sorry about that. Nortel Meridian Switch Version AASTRA analog phone 9316 CW (but same problem with other analog phones) Call Pilot Voice Mail Version 4.04.04.03

We have had several phones that the Voice Mail light just stops working. The light still works when the phone rings, but not for Voice mail. The message screen also does not show that there is a message waiting. The solution has been to move the phone to a different TN. Today, we tried to...

I did the following LD 10 Req: prt type: tnb TNB 4 0 13 7 I got a bunch of stuff I have never seen before. DES CP8 TN 004 0 13 07 Type 2008 CDEN 8D CTYP XDLC CUST 0 FDN TGAR 0 LDN NO NCOS 2 SGRP 0 RNPG 0 SCI 0 SSU XLST I will not include all of the CLS CPND_LANG ENG HUNT PLEV 02 CSDN SPID...

Our Call Pilot lines are 1400 to 1417. But how could 1437 or 1439 call our emergency line?

4 0 13 9 or 4 0 13 7 Both TNs are having the same problem Sorry about the typo.

SCH0807 is TN IS VALID BUT UNABLE TO MATCH TYPE

I did an LD 11 Req: PRT Type: SL1 TN 4 0 13 7 DATE PAGE DES NO ACT SINCE NO DATE SCH0807

We received a few calls to our emergency line from two extensions. No one was on the line. The extensions are supposed to be spare, but when I look them up on LD 11 I get this. DN 1347 Type SL1 TN 004 0 13 09 KEY 01 MARP DES CP10 27 MAR 2003 (2008) We looked at the block to trace the...

I found a website for MerAssistant. It is a Windows GUI for programming the Nortel Pbx. Here is the website. http://www.merassistant.com/index.html Does anyone have any exerience with this? is it useful? Thanks Marty

I can write it down and then type it here. I am using the old green screen station to do the work. There has to be a better way.

I am the new administrator for our Meridian System. I have not been to school yet, but I am trying to learn. We have a new employee that is using an existing phone. The phone is not set up to forward to voice mail. The TNB is 20 0 6 4. I have read and read, but I am a little confused on how...

I am still new to this and not familiar with MCR and MCN. How do I accomplish this change? Thanks

We would like it such that if the digital phone picks up the call, then the analog phone can not pick up the call. If the analog phone picks up the call, then the digital phone can not pick up the call. As is works now, if the analog set is talking, the digital can pick up and listen to the...

I have taken over our Nortel PBX from a retired engineer and I am still trying to learn the system We set up a digital phone to answer calls for a manager with an analog set. The owner of the digital phone can then forward the calls to the manager. The lady with the digital can answer the...