Phantom call for emergency

[mswiggins]

We received a few calls to our emergency line from two extensions. No one was on the line.

The extensions are supposed to be spare, but when I look them up on LD 11 I get this.

DN 1347
Type SL1
TN 004 0 13 09 KEY 01 MARP DES CP10 27 MAR 2003
(2008)

We looked at the block to trace the wires and there are not any wires hooked up to the block. Is this number virtual?

Any idea about this?

Thanks

 

[bigindian65]

Nope. If it was phantom, it would tell you. It is just not punched down. PRT the tnb and see if it is forwarding somewhere.

 

[johnpoole]

a phantom does not have a block or card.. or ipe

john poole
bellsouth business
columbia,sc

 

[mswiggins]

I did an LD 11

Req: PRT
Type: SL1
TN 4 0 13 7
DATE
PAGE
DES

NO ACT SINCE NO DATE

SCH0807

 

[mswiggins]

SCH0807 is

TN IS VALID BUT UNABLE TO MATCH TYPE

 

[bigindian65]

says 4 0 13 9 @ top not 7

 

[bigindian65]

looks like a Call Pilot channel (agt) on a MGATE card judging from the DES

 

[mswiggins]

4 0 13 9 or 4 0 13 7

Both TNs are having the same problem
Sorry about the typo.

 

[bigindian65]

Don't put type SL1 put TNB

 

[mswiggins]

Our Call Pilot lines are 1400 to 1417.

But how could 1437 or 1439 call our emergency line?

 

[mswiggins]

I did the following

LD 10
Req: prt
type: tnb
TNB 4 0 13 7

I got a bunch of stuff I have never seen before.

DES CP8
TN 004 0 13 07
Type 2008
CDEN 8D
CTYP XDLC
CUST 0
FDN
TGAR 0
LDN NO
NCOS 2
SGRP 0
RNPG 0
SCI 0
SSU
XLST

I will not include all of the CLS

CPND_LANG ENG
HUNT
PLEV 02
CSDN
SPID NONE
AST
IAPG O
AACS YES
ACQ AS: TN
ASID 16
SFNB 1 2 3 5 6 9 10 11 12 13 15 16 17 18 19 21 22 23

SFRB
USFB 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
CALB 0 1 2 3 4 5 6 7 8 9 10 11 12
FCTB
ITNA NO
DGRP
PRI 01
MLWU_LANG 0
DNDR 0
KEY 00 ACD 1460 0 1407
AGN
01 SCN 1437 0 MARP
02 MSB
03 NRD
04 TRN
05 A03
06
07
DATE 27 MAR 2003


Any hints?

 

[bigindian65]

You have Symposium & CP right?

 

[unkalary]

Someone is using an automated operator in CallPilot to transfer to your emergency number. Try deleting the thru dials on your auto attendants in CallPilot for a while and see if the transfers stop.