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Yes, the buttons were programmed properly. The problem was that the phones were logged out. The same extensions that had the phantom extensions on them were in a UCD group. When the phones are logged out, the phantom extension will not ring. Also, you are incorrect that you cannot press the...

I need to enable a phantom extension on about 5 phones. I programmed extension 265 in location 1 of program 124. I assigned the phantom extension to the phones. When you press the phantom extension button it reads "busy" in the display. If I try to dial the phantom extension from the Intercom it...

I recently acquired a customer that has a DSX-80 with DSX-22B display phones. Some of the phones have 1 or 2 characters that has a line through it and other phones are even worse. If you move the phones around the problem stays with the phone. Any reason why this would happen, or even how to fix...

I will right a FAQ on how to do this and post it when I am done.

Just wanted to let everyone know that I have got the faxing to work flawlessly on Broadvox SIP trunks. The Tech Note from Panasonic that states how to do faxing is completely wrong. Let me know if anyone wants the setup.

The TA-824 does not have ring groups. It is like the 624 in that regard. The only option that works is routing a station port into a trunk port and assigning that to ring on the phones.

mlinman, what software version is the TVA200? Also, how are you verifying that it is not working? What I mean is; are you leaving a message in the mailbox and then checking 6 days later and the message is still there? You do realize that the TVA keeps the voicemail at least 24 hours longer...

We took the customer over from another vendor. That was the way it was originally programmed. So, I take it that the problem does not have a solution when they are QCC's. Should I make them DLC's instead? Also, will making them DLC's cause other problems I am not aware of?

I have a customer that uses QCC's. When they enable Position Busy, operator calls still ring at the QCC. I read that this is what is supposed to happen. Can these operator calls, or anyone who is dialing the extension directly, be redirected somewhere else?

Sorry, I meant to say fax machines. CW3, I think your right, we will have to use POTS lines. I just spoke with a dealer in Florida who has been doing SIP trunks since the Beta. The dealer stated that he has never been able to make it work consistently.

Yes, the answering machine will answer and then just drop the call. Any success, or is this not going to work?

I have several NCP's and several TDE's that I have SIP trunks on from Broadvox. Has anyone done reliable faxing on SIP trunks from Broadvox? Or any other provider for that matter? If you have done this, what parameters or settings had to be changed? I spoke with Manny, previously from Panasonic...

I have a customer with an Intuity Audix LX 1.1 Voicemail. The voicemail boots up, but the screen goes to a login prompt that I have never seen before. It is a blue screen with a white box for you to enter in a user name and password. In the top left hand corner is the red hat symbol. When you...

I have a customer that does a group 799 page. What they want to do is lower the volume as it comes over the phones. The volume button does not lower it. If there is no way to do this, then is their a way to just limit it on extensions that are not in use. The ones that are on the phone complain...

Is this on a digital circuit? Did you intentionally turn on side tone? In the USA side tone comes default turned off. We have to enable it through the RS232 port. This may be an option for you if you are on a digital trunk.

It would not be at the same time if you staggered the times for outcalling correct?

What about auto copy? I was reading about that in the 3.0 manual. Sorry the messaging is a 3.0. Would auto copy work?

I have a customer with a Merlin Messaging on a Magix 2.0. The Messaging is a version 2.5 or 3.5. They want to be able to outcall more then the five numbers in one particular mailbox. Is there a way to forward calls automatically to another mailbox to do this? Or is it even possible to dial more...

I have a customer who had a D300 Amplicenter go out on them. I cannot get these anymore. What is a comparable product that will work through the Page port of the ACS.

Just tried it on a TVS-220 and it does not work. Shardian, what voicemail did you try it on? Also, what country are you based out of?