Merlin Messaging Outcalling

[TelecomAvatar]

I have a customer with a Merlin Messaging on a Magix 2.0. The Messaging is a version 2.5 or 3.5. They want to be able to outcall more then the five numbers in one particular mailbox. Is there a way to forward calls automatically to another mailbox to do this? Or is it even possible to dial more than five numbers?

 

[tdaugirdas]

No - there is not - at least not that I am aware of. You could - I guess set aside one of their lines - as a private line to an extention - have that extention go to VM immediately - and setup outcalling for it's mailbox to another set of numbers. Have that private line as the last number in the outcalling sequence of the first (original) mailbox. - but I will not promise it will work.

Tom Daugirdas,
President
STCG, Inc.
stcg.com

 

[TelecomAvatar]

What about auto copy? I was reading about that in the 3.0 manual. Sorry the messaging is a 3.0. Would auto copy work?

 

[tdaugirdas]

I don't think so - but you could always test it out.

Tom Daugirdas,
President
STCG, Inc.
stcg.com

 

[TouchToneTommy]

Yes, autocopy to a 2nd mailbox, and they both could outcall - but you'd have two people being called simultaneously.

 

[TelecomAvatar]

It would not be at the same time if you staggered the times for outcalling correct?

 

[TouchToneTommy]

The 1st call from each mailbox would be placed at the same time, then the minimum time between outcalling attempts comes into play.