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  1. msobkowi

    1 Phone - 2 Different Users/DNs

    Is it possible using a 2002 or 20004 Nortel IP Phone to have 1 phone at a desk but depending on which user is currently sitting there, that they can change the phones extension to their own? I know with Cisco phones you can change the extension using some services but wasn't sure if this is also...
  2. msobkowi

    Get Voicemail prompt but does not record VM

    After playing around, and finally inspecting the logs, noticed that I was getting a missing postmaster mailbox number was invalid. Not sure if this was the final issue, but after putting this into the system and doing a reboot on the mss, voicemails now save, and the MWI light turns on. Thanks...
  3. msobkowi

    Get Voicemail prompt but does not record VM

    Yes, MWI service is running. I also ran Operational History viewer in a live mode, and everything seems to be in order. When the voicemail system starts, all the prompts play properly, it says that is recording the message. When the message is done is says that 09/11/07 19:40:06, "TUI", 21223...
  4. msobkowi

    Get Voicemail prompt but does not record VM

    So I can call into the voicemail system, but after I leave a message, the message is not actually saved. What could be happening? What do I need to check/change? The setup is running with a MAS and MSS. Thanks Mathew
  5. msobkowi

    MAS with backend exchange fails to add vmdom domain

    Where did you change the permissions and for which items? I have reinstalled MAS 3 times already and still getting error, can't even start any applications, always getting a "Access denied. Only Modular Messaging Software administrators may perform this action." This is really starting to annoy...
  6. msobkowi

    How to Setup CM3.1 for MM

    After playing around, I can now successfully call into the voicemail system, but when I try to log into a local subscriber, after putting in the password, the voicemail attendant notifies that there is an error with the system and kicks me out. Another thing is now, I can't access my...
  7. msobkowi

    How to Setup CM3.1 for MM

    I read and followed the instruction using the "Avaya Definity G3,Prologix & S8300/S8400/S8500/S87x0 H.323" Configuration note doc.
  8. msobkowi

    How to Setup CM3.1 for MM

    Config notes for programming. I'm using whatever Avaya provides on their support website, which isn't too much. I have no formal training in Avaya hardware, just basically learn as I read their documentation and do on their hardware. We are using IP for the link So basically, I'll give you a...
  9. msobkowi

    How to Setup CM3.1 for MM

    I have a new installation. I have gone through the entire process of setting up phones as well as setting up both the MAS and MSS. The only problem I am having is actually setting up the main link from the CM to the MAS. Can someone please help on setting this up. Any helps would be appreciated...
  10. msobkowi

    Conitivity 600 loops reboot after NAT Traversal Change

    So we have a Contivity 600 that just started to loop rebooting due to a "Software Exception Detected..." It started right after I rebooted the system when I changed the NAT traversal setting for my BASE group. One on occasion I got an error referring to the FWPOLICY.txt file located in...
  11. msobkowi

    New Install - Howto integrate MAS/MSS with CM3.1

    I have a new install which I am doing myself. I have the phone section of the installation setup where I can make extension to extension calls which is all I need since this is an internal setup. Basically the next step which I need to do is actually setup the link between my MAS and my CM3.1. I...
  12. msobkowi

    How to create JTAPI user in CCM 5.0

    Found the answer on the Cisco forums. Once you have your jtapi end user, you have to add the jtapi user to the Application User "CTI Enabled" group.
  13. msobkowi

    Need help setting up voicemail on a CM 5 and Unity Express

    I've been trying to setup voicemail on our CM5.0(4) and Unity Express, but not getting anywhere. I'm creating all the CTI ports, but no idea how to link them to the Unity Express. Our Unity Express sits on a Cisco 2801 on an AIM-CUE module. Our UE is currently using software version Core=2.3.4...
  14. msobkowi

    How to create JTAPI user in CCM 5.0

    Hi there, I'm trying to configure a Cisco Unity Express with a Call Manager 5.0. I have created all the route points and CTI devices, and now I get to the step of creating a JTAPI user and I am lost. How do you create a JTAPI User. I can create a new user, but no where does it give me to...
  15. msobkowi

    MC-8 has code M004 and host is down

    Nice. Thats the information I was looking for. These devices are in a staging environment, so they seem to be going down after some testing to them. Thanks again
  16. msobkowi

    MC-8 has code M004 and host is down

    Basically what is happening is that the host is physically still alive, the light on the SSC card is still green, but the IP address is dead on a ping. The configuration is a point-2-point. I have to reboot all three components (CS,Signaling and MG) so that it goes back into regular mode. I'm...
  17. msobkowi

    MC-8 has code M004 and host is down

    Anybody know what the M004 code means. The system goes into survival mode and the IP for the MC-8 is no longer available and the LEDs show M004 Thanks
  18. msobkowi

    Where to modify employee directory recording

    It was my mistake. I was thinking of our old system, which would read out all of the names in the directory.
  19. msobkowi

    Where to modify employee directory recording

    I'm browsing thru the CallPilot Manager on my BCM but can't seem to find where the recordings are located for the employee directory, when you push the # sign. I can get to our company greetings, but just not the employee section. Any help would be appreciated. Not sure if this is done thru...
  20. msobkowi

    CallManger 5.0 Service will not start

    I have just re-installed 5.0(4). I can log into all of the service webpages and have configured the entire system. I have added all of the licenses for both the CallManager and all of the IP Devices that will be assigned to the CallManager. Problem I am having is that as soon as I start the...

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