Sorry for the long delay in responding on this. I did a full power down, and am still having this problem. I know of at least 3 lines with the problem. Two on the same digital unit, but one on another.
Really clueless on this. What kind of errors should I be looking for in SysMon?
I do not have any other digital phones execpt for the 64xx. I have rebooted the system, but not a complete power down. I will try that once I can get an outage window.
What do you think of the 54xx phones vs the 24xx?
Thanks.
The system is an IP Office 412 running R5
I have a couple of phones that when you pickup the handset there is a noticeable delay in it picking up the line (between 1 and 10 sec). Also as you dial a number it will randomly hang up.
I have traded out the phone, the wall line, the port in the...
I ended up creating a phantom users.
That works fine, thank you.
And just to rant,
What a needless change.
Any idea why the removed the option of auto calling a shortcode? It just adds more complexity now.
I have an analog phone in a call box on the outside of the building. I want it to automatically call a auto-attendant I have setup for this phone.
I have it using ?D and then calling 2004, 2004 is a short code to voicemail collect "outsidedoor".
What I get now is a single long tone, and "call...
That worked, can that be set to run as a service?
Now I just tested the phone from outside our firewall (Cisco ASA) it looks like it is connecting fine but I am getting "Gatekeeper list is empty
I am using the VM Pro system, Server 2003 Standard SP2. I have not installed anything diffrent then the Manager.
Here is the TFTP log from Manager
------------------------------------
Thursday, June 19, 2008 1:05:24 PM : Received BOOTP request for 001143ae19e7, 130.187.22.81:68, unable to...
I am trying to get a 4620SW phone to upgrade to the VPN firmware. I downloaded the VPNremote software from Avaya. Configured the files and placed them in the "\Avaya\IP Office\Manager" folder.
I added
---------------------------------
IF $GROUP SEQ 876 goto DEFVPN
goto NOVPN
# DEFVPN
GET...
I am trying to setup a voice mail account so people can leave anonymous messages.
I need it email the .wav files, but currently it puts the internal users name or the external phone number on the message.
I am running IP Office 5.2 (54) and VP Pro.
This is a little strange of a questions.
We moved from a Definity to the IP Office and I have had a lot of complaints about the sound of the tones when dialing. They sound kind of sad and pitiful. :-) Is there anyway to change the tone?
They are on the same LAN, same subnet.
IP Office
IP address x.x.22.243
IP Make 255.255.255.0
Primary Trans. IP Address 0.0.0.0
RIP mode None
NAT is disabled
DHCP mode disabled
The XP system is on DHCP
x.x.22.x
255.255.255.0
I am running IP Office 5.2 (53). And I am having trouble with SOME clients connecting at all. I have run the firewall batch file, no change. I added Phone manager to the windows firewall exclusion list, no change. I have tried disabling Mcafee virus scan, no change.
I can ping both the VM pro...
I am trying to figure out how to hide a huntgroup from showing up in the directory list.
I am running IP Office 5.2 (53).
Thank you in advance for any help.
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