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I have run both Adobe Reader DC and the Micro 5.7 Prerequisites installer as admin. My guess is that the newer reader is > than what the 5.7 pre-req installer is designed to detect. I have a ticket open with Oracle but hey are not being responsive because they do not want to support RES any...

We are performing a clean, brand new install of Micros RES 5.7 on a Windows 10 x64 Machine. When we run the MICROS RES 5.7 Prerequisites.exe, if errors saying we need to install adobe reader dc. We have adobe reader Dc installed. How do we get past this error to compelte 5.7 install?

We have POS labs with multiple different POS types. I would like to setup an Epson TMT88V printer on our network to be available for use by multiple POS systems. On each of the POS system terminals that we need to print on, using the Epson Virtual Port tool 8.60b, we have mapped the network...

I looking for logging of the ALoha BIN sync process. We have 9 out of 50 restaurants that will not BIN sync new files in the BOH BIN\ folder. In the site where we are troubleshooting to find root cause, we at running AlohaQS 15.1 on NCR 1230 POS terminals on windows 7 embedded. We have...

We are running a custom footer on our server checkouts setup in a checkout.cfg file. The problem we are having is that we cannot turn off the printing of $0.00 value lines, both in the standard and custom checkout config data on the checkouts. Anyone have any suggestions? We have all the...

alohaakamai3, I am closing down my consulting business after ten years and taking a job with a company out of state. I am looking for someone to take over my Aloha customers that can't stand their dealer. Please contact me off board to discuss at alohaspprt@yahoo.com

Steps I took to ensure correct time on all systems: 1. Make sure you have update the Windows O/S on all terminals and BOH (Windows 95/95) it's a reg file update, on Win2000/XP you need to run the exe program on the terminals. You should be able to VNC or remote admin into the terminals(I have...

Exactly why I get more business from this dealer's customers... This dealer was notorious for telling customers that they had to set the time on the systems to Arizona because that was where the software company was based in. This way they had customer support calls twice a year because the...

I have news for you, the encryption algorithm that the plain text files (TXN,STL) files are stored in is NOT enough to stop dedicated hackers. Just ask the music/movie industries about how encryption works. That is the reason that the PCI/CISP compliance rules were set forth in the first place...

alohaakamai3, Where are you working from. It sounds like you are doing similar business as I am. I would like to talk to you off board skydiver at srmservices dot com

I have set that up for my customers in several way's. The best way to do that captures the sales separately (They track it as Cover Charges in its own sale category) and charge sales tax correctly fro their locations was to do the following: 1 Create three menu items No Band - Sales taxable...

The only problem with the performance measure of tracking, is it doesn't give you performance deatials vs. other employees in a format ranking each employee against each other. Once you have setup the category of the items that you wich to track by employee, you can track sales over a longer...