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External SCSI Tape drive

Hello Krasemir, you don´t have to program a new ACD, you also can use the same default ACD for the Multimedia CDN as the for the Messaging CDN. regards wallae

hello, you have to setup the MC32S card in the EM under Node correctly (MAC Adress !!!!) Afterwards log in the MC32S Card and do clearLeader and boot. Afterwards the MC32S Card sends a bootp message and the SigServer will provide the informations via bootp to the MC32S regards wallae

hello, look in the PBX /u/db, if the cpdir0.csv is in. If not, the TM haven´t transfered the csv File to the PBX. regards wallae

Hello Krasemir, Fax Channels will be programmed on the PBX same like Voice Channels. On Callpilot Server Configuration Wizard mark the two Fax Channels as Multimedia. You also have to define a Multimedia CDN on the PBX and in Configuration Wizard. regards Wallä

Hello AC427, disable the IPSec service and reboot the Callpilot. Regards wallä

Hello, in a Menu block first it use the Rotary Item and afterwards it use the no response item. So the best is you program a loop from rotary to start of Menu block and the no response to the rotary dial block. regards wallae

Test to disable the IPSec Service and reboot again!

Hello, you should go via the cpmgr to the Service Directory Number Table and in OUTBOUND8 Delivery to fax, you can disable the automatic cover sheet. regards wallae

Hello, this message tells you, that something was using your thrudial service. You can enable this monitoring in the callpilot manager under messaging security

Hello Pedro, you can check also in LD 22 Prt Parm at the CLID prompt it should be yes and in the D-Channel at CLID Prompt it should be programmed OPT1 regards Hans

yes, you can check it in LD 20 PRT or change in LD 11 CHG

Hi, in the CLS please be sure you have CNDA DNDA DDGA NAMA regards wallae

Hi Pedro, are you sure that your ISDN Provider will sent the CLID of the caller to your PBX ?? regards wallae

Hello I have installed the new Telephony Manager 3.0. If I will now add a new station (f.e. I2004) via the web interface, the new set will be programmed on the PBX correctly, but the SYNC Status on the TM will be NEW instead of TRN. The Sync Log will show that all transmited things are...

you can download the adminclient from the espl, if you have no account, please contact your vendor. regards wallä

Hello I had installed TM 3 on a Windows 2000 machine, but I have a problem in the web station admin. If I do a change of some things, the synch status go to CHG, the TM will do the changes correctly but the change status will be CHG not TRN how it is expected. On a windows 2003 machine I have no...

Hello, have you tested to login only with upper case LOGI ADMIN1 wallae

If you have a user archive of this mailbox Yes

Hello since Rel 4.5 in the route data block a new prompt ARDN is availible. If you set it to YES the last redirected number will be the information to the callpilot (in your scenario 6800) if you set it to NO the first number will be the information to the callpilot (in your scenario the...