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I have a 3300 cx controller and from what it seems, the controller would not support a Quad CIM which means i cannot connect an ASU 2 to any cx or cxi controller as it would seem the mmc slots only support quad bri and e1 t1 cards. Is this correct ?

I have a problem on a mitel 3300MXe which is linked to a third party voicemail system via E&M trunks. Ocassionally when a user(eg extn 6109) dials 88(to access their mailbox) the 3rd party voicemail doesnt give the correct mailbox options. The reason for this is that the voicemail system is not...

does anoybody know if the mitel ip phone 5235 support pkm's and if can be used as an acd set ?

Thanks for your replies fella's I have managed to solve the problem, the controller which couldnt establish a link was the only controller running on version 6 which required a reboot and the others on version 7, in which their ip links automatically came up(i.e no reboot required). It should...

Hi I have 3 mitel 3300 cxi controllers at different locations linked via ip trunks. All the ip links state's are "established" except for one which is out of service. If the controllers are named A,B,C for each site, the ip trunk between B and C is "out of service". Controller C is able to call...

i have a mitel 3300cxi controller with an ip set using analogue trunks. The problem im experiencing is that when an outside caller rings in the call comes in fine but if the outside caller doesnt hang up when the call is finished, he still seizes the trunk(wont clear down), and if a user from...

i have an nec 2000ips dm with 2 pims and have a 64port tdm license enabled, there are 16 dterm extensions running on my 2nd pim and when they were programmed, they all worked fine. however all 16 extensions failed to start up on a system reboot. the extensions are still in the programming but on...

Hi i have a mitel 5212 dual mode ip phone that wont load, reason being, there was a power cut while the phone was in a 'do not power off' boot up state. i have tried holding volume keys whilst powering on, accessing debug menu, holding different combinations of keys whilst powering up, but the...

Hi We have a customer who wishes to save certain calls for training purposes. We have a mitel 3300mx controller running on version 6. i have though about using the record a call feature and forwarding the wav files to another pc on the network via e-mail but i think this would slow the...

Is it possible to change time and date of a 3300 system through an sc5550 ip console? and if so how ?

I have a mitel 3300 cxi controller running on version 7.1 version software and i only have 8 ip sets(5212ip dual mode). the phones for some reason seem to have echo-ing when calls are made or received internal or external. has anybody come across this before and do you have a fix for this ...

hi I have a site which requires us to add another pim to an existing 1u dm nec neax 2000ips, it currently has 48 tdm ports and the user would like to add more digital handsets. do i need to add more licenses in ? its an nec system and from what i am told, i need a windows 98 laptop to add in...

hi paterson Thanks for your reply. I dont think that might work in my case, reason being that i have analogue phones ringing together with ip sets, using suite assignment and the suite pilot is assigned to a speed dial which is my trunk answer point. And from what i understand suite assignment...

most of the time in system speedcall

hi paterson Thanks for your reply. I dont think that might work in my case, reason being that i have analogue phones ringing together with ip sets, using suite assignment and the suite pilot is assigned to a speed dial which is my trunk answer point. And from what i understand suite assignment...

Thank you for the reply paterson Yes they are analogue trunks. But i think that may not work in my situation, reason being, i have analogue sets as well, and these analogue sets need to ring in a group with the ip phones, which i have used suite assignment to get them to ring altogether. so my...

Hi Ive got a mitel 3300cxi and im experiencing problems trying to set up line key appearances. I have 4 analogue lines connected via embedded analogue board. i am usng 5212ip sets and the end user would like for all 4 lines to appear on keys, showing when they are busy and also abilty to...

I have afew sx2000 sites for which we do not have the system level passwords. Is there any way of changing it without doing data restores ? Any help would be apprciated!

I have an sx2000 problem with incoming calls and re-routing them. I have a superset 4025 with a pkm as a main switch-board receiving all incoming calls, but after 3 rings this needs to re-route to an analogue phone(which works) and then it will need to re-route to another analogue phone(doesnt...

Greetings fellow mitel supporters! We have just recently installed a mitel 3300mx controller on one of our sites and our customer would like for us to configure the 3300 so that the ddi number shows on outgoing calls. The system is on a euro isdn30 and the network provider has enabled their...