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ATDN is set to 100

An issue came up during the additional of call recording software at one of sites of not being able to capture the ANI of inbound calls at our operators using consoles. When I made test calls the operators only saw a trunk route access number when they ansewred the number and then I investigated...

Wow, no replies all day. About how my day has gone! No one has any ideas?

I have an executive that wants his phone to buzz once, the same as when he is on the phone, but not ring. Can this be accomplished using the options on the set or by proigramming an executive or distinctive ringing or is it even possible to do this? this is on a Option 81c (CS100) with 3.5 software.

I can't remember if it is possible but I am trying to forward one of 4 lines out of a CICS on to a night & evening schedule to an answering service, is this possible? if so how can it be done? Can I set up only one line to follow the schedules?

Still no resolution on this. The server vendor is basically not helping to change it to a TIE/5ESS, they said they change it back from NI2 to 5ESS and I spent 2 days changing my route, my DCH and trunk trying to get it up and it never would come up, same error every time RLS DCH WRONG MODE. So I...

John you say the TARG's can't match on the trunks? What should they be? The incomming PRI say is set to 1 what should the PRI to the server be then?

Here is my setup.., Trunk DES ESCRIPT TN 211 01 TYPE DID CDEN SD CUST 0 TRK PRI PDCA 1 PCML MU NCOS 0 RTMB 13 1 B-CHANNEL SIGNALING NITE STRI/STRO OWK OWK AST NO IAPG 0 CLS UNR DTN CND ECD WTA LPR APN THFD HKD SPCD P10 VNL TKID AACR NO DATE 7 DEC 2007 Route TYPE RDB CUST 00 ROUT...

I am trying to get a DID to forward to a server we have connected via a PRI and have it carry the Caller ID and the Dn being called. I have it CDP'd/DSC with DN but cannot connect to it from the outside world. If I change to TSC will all the information carry or am I missing something in my...

Thanks I will try that!

We have finally upgraded to Call Pilot and my Applbuilder won't allow me to make recordings from within the application because it says "Call Pilot Player" is not installed on my PC. Where can I find this player at? The vendor has just told me to use the Telset Maint. call in but you have to...

Thanks for your help guys it is working (somewhat)on my COTs. I had tried it before on the COT's but I didn't think it was working because I never got the confirmation from the other end. That is because it wasn't sending the octothrope. I just can't send the octothrope to finish the ID number...

I have a user that is wanting to have a DID sent to an 800 number and then input a site id #. My problem is I can't get the DMI I made to input any pauses after the 800# to allow the Site id # to be entered in the far end system? Any ideas?