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Found out the problem seems to be with the Panasonic KX-TGP550 phone I'm trying to setup. Only Line 1 of the phone will register with the UCx. The other 7 lines will not. I have a Yealink and a Polycom and both of them work fine on more than one SIP account. Must be something with the Panasonic...

Hi there, I'm trying to register more that one SIP extension from the UCx to a SIP phone that can have multiple SIP accounts. I can get the first one to register but, not any more. Anyone ever been able to make that work? Bob H Sharing the wealth of knowledge with whomever is willing to learn.

Tilpeter, I agree with you. I've worked on the IP Office for a while now, this was the first in the Partner mode which I think was a bad idea. I haven't seen the Nortel mode yet and I hope I don't see that. When release 9 comes out, there will be some surprises for everyone. Friend of mine is...

Joe, I want to thank you very much. You helped me get out of a pinch and I truly appreciate it. If you should need any Nortel help in the future, please let me know. I'm certified on all Nortel voice products and one of my best friends was one of the original designers of the Nortel BCM. And for...

Well Joe, that is a good solution for someone that has lots of options and money to go with it. However I don't have either and this was put on me at the last minute. So your answer is useless to me. Thanks for your input thought!

OK so on the phone display, all I see is the letter "a" and no dial tone no buttons light up. I looked in the Manager where to put the address of the Manager PC, but did not see it anywhere. Any suggestions?

Hi everyone, I'm new to the IP Office so be gentle to me. I have a IP Office V2 with 7.0 (27) software. I have 4 - 1416 digital phones to install. There is a Combo 6210 Digital / Trunk card in the system. When I plug the phones in, the display shows "Waiting FW Upgrade". Where do I go from this...

Hello everyone, I have a customer that has an IP Office where the incoming calls are answered by a "Time Condition" with a Day greeting and a Night greeting. It currently is done with an Hours treatment. What the customer wants, is two phones with a button on them turn turn the Night Service...

Hi everyone, I have a customer that has a BCM 50 Release2.0. They have the latest patches that Nortel released a few years back. Customer had a AT&T PRI in the system and were getting Name and Number on the incoming Caller ID. Customer just switched over to a new carrier service that is a bonded...

OK, I got that, Thanks. Is there any programming that needs to be done other that assiging Target lines to the ATA? Will this Fax Finder work with the Nortel MICS? I saw something that it will not work because the MICS doesn't pass DTMF.

Hi Everyone, I have a customer that purchased a Multi-Tech Fax Finder Model FF230 to connect to their Nortel MICS Release 4.1. We can't find any documentation that shows how to connect it and programm everything. Any help would be great. Thnak You in advance.

It was the hard drive that came with the upgrade kit from the supplier.

Under "Disk Mirroring" the second HHD shows that it Failed. The Administration is Enabled but the Operation show "Inactive". Under the Hardware it does show the second drive.

Hi there everyone. I have a customer that upgraded their BCM 400 Release 3.7 to a BCM 450 Release 6.0. The system is a redundant system and after the upgrade, the 2nd hard drive keeps failing. They have replaced the hard drive and re-installed the RAID keycode file. Any thoughts on what they can...

I heard 005 is a defective patch and that's why it got pulled last week. Not sure. Just what I heard.

Does BCM 4.0 support NI3 protocol on PRI service? I have a customer wanting to know this for their service vendor.

Thanks everyone. I think I've talked them into using the 2050 softphone with their laptop since they are already using VPN for that.

Thank You. That's what I thought. Someone was telling me the best way was to give them a static Public IP for the phone system out side of the firewall. I don't think that is a good idea myself.

Check winning-one.com and click on Partners link.

I have a customer that has a BCM50 3.0 and using all IP sets. They want to be able to take their phone how with them and plug into the internet and have their phone connect to their system with their extension number. HELP! How do I do this?