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  1. piercedjai

    Denial Event 1751...HELP

    here is the display for route pattern 235 display route-pattern 235 Page 1 of 3 Pattern Number: 235 Pattern Name: SCCAN? n Secure SIP? n Grp FRL NPA Pfx Hop Toll No. Inserted...
  2. piercedjai

    Denial Event 1751...HELP

    rgtrgt- no all numbers in the 601 area code give this error from that office location. they can call everywhere else just fine, they just cant call any 1-601-xxx-xxxx numbers with out this error.
  3. piercedjai

    Denial Event 1751...HELP

    rgtrgt: Umm that is the first one listed under the ARS Analysis, but it doesn't seem to work. I am unfamiliar with this type of system and looking for some walk-through. I am the networking guy covering the phones...please keep it simple, I am unfamiliar with most all of the commands.
  4. piercedjai

    Denial Event 1751...HELP

    Ok I can add that, but it is any 1-601-xxx-xxxx that gives this error. I was hoping there was a way to included all the suffixes. It doesn't seem to make a difference though bc the 1-601-498-xxxx is the main number and it denied that as well. The problem seems to be with any number in that...
  5. piercedjai

    Denial Event 1751...HELP

    Ok I want to say that I am complete newb to phone systems and I am having to cover for the main guy while he is out on vacation. The problem I am having is when one of our remote office tries calling a specific area code (601) and they keep getting the denial event 1751. If there is anymore...
  6. piercedjai

    ARS help needed.

    Thanks for all the Help. The error was with the Carrier and was in an outdated routing table. Once they fixed that the issue was resolved.
  7. piercedjai

    ARS help needed.

    Stinney : here are the results of that, page 2 list no info. Page 1 of 2 ARS DIGIT ANALYSIS TABLE Location: all Percent Full: 16 Dialed Total Route...
  8. piercedjai

    ARS help needed.

    Stinney - "8" is an invalid identifier; please press HELP the prefix for the number is 871, but I can dial other 871-xxxx without any problems.
  9. piercedjai

    ARS help needed.

    Stinney - We can still 7 digit dial. manfmmd - dumb it down. I have no tele experience and having to cover for out normal guy.
  10. piercedjai

    ARS help needed.

    I first off would like to say thanks for all the nice tips here (complete newbie here to phone systems). To the problem, I am having to cover for our local telephony guy this week while he is out of the country, but, I need to now how to add a number into the ARS so that we can dial that...
  11. piercedjai

    PDF file available, FAQ's, Solutions to problems, etc

    Thanks for this, I just recently got a postion with another company working with their DEFINITY system, and have never touched a VOIP system, and I am really lloking foward to going through this to help getting my "feet wet" with this. Thanks again.

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