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I'm building a ccie lab and one of the vwic-2mft-t1 cards is showing up in ios as an e1 card. Any idea why this is? Is it a fake? I know the vwic2s can be switched from e1 to t1 but is there any way to do this with the original vwic's?

When Time of Day is depressed, it is showing the 24 hour clock time instead of the US 12 hour time. Does anyone know where this setting is? I can't seem to find it.

I had the same problem. Seems like if I reboot the Voicemail server and the IP office it will come back normal. I am only seeing the problem in IP Offices with VMPro and a PRI. Analog trunks seem to work correctly. I haven't experienced the problem in 4.1.12 yet.

Multitech can do this with their multivoip product as well.

Well Avaya says it has something to do with calls into a hunt group. I've experienced this on 4.0.10 but not any other load. The Voicemail will stop talking to the IP Office and the only fix is to unplug the IPO while reseting the voicemail. A tromboning issue I am having now is with this...

Didn't think the 9630 was approved for IP Office.

4.0+ has been a large pain in the ass. I have a few customers on 4.0.10 with random VMPro disconnection issues (which is still a bug in 4.1.9) I have a customer with 4.1.9 with the embedded VM where the PRI will ring sometimes and the customer cannot pick up the phone. The customer has to...

That didn't work. It emailed but I got no attachment. Any other ideas?

I have a customer who wants the Caller ID information for a user even if they hang up before leaving a message. Is there anyway to attach this information to an email and send it? Thanks. Elliot Moore, ACA ACTAS International, INC.

Why not just use the Analog version? It's not like the H323 license will give you any more features.

Does telecommuter mode work with analog trunks?

I was inside the office when testing. Phonemanager worked under telecommuter mode but the test call to my cell phone failed. I consulted a colleague of mine who thinks that telecommuter mode will not work with loop start trunks.

I'm testing out Telecommuter mode on our home system and cannot get the system to outdial my cell phone. According to Monitor no line is found although there clearly are those available. 406v2 4.1.9 Analog trunks. Trunk to trunk connections are enabled for all trunks. Anyone know...

You are now my new best friend!!! IT WORKED. Could you clue me in on how to write up the shortcode to make an outbound call on that line?

Has anyone ever set up AGN on an IP Office? I remember reading a post on here about setting up a trunk differently than their documentation. I have a test trunk set up and when I make incoming calls on the line, the IP Office drops the call before it is connected saying it does not have an...

I have a customer that may be ready to take the plunge into VoIP. We've signed partner agreements with AGN and I really like their service offerings, pricing and devotion to the IP Office. Unfortunately, there doesn't seem to be a whole lot of pre-sale IP Office documentation and setup...

I have an IP Office 406v2 with a PRI that has two divisions with separate DIDs. They want the two divisions to outpulse their numbers differently which is no problem as I have the main short code set to... [7]Nsi5555553240 On the user restriction for the other division I have...

onlinecomputerservic, I have the same damn problem with our system in the office.

That's what I figured but I wanted to be sure I was doing everything right.

In 3.2.55, our in house system has a huntgroup for our service calls. The voicemail box for this group was to broadcast messages to the members of the group. Now in 4.0, this huntgroup's voicemail box will not answer from voicemail pro. It just rings forever. If I uncheck all the members in...