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Hey guys and gals, I have a tough one. Positouch 5.29, when launching Spcwin.exe at reading "punches", I get a FATAL ERROR 1000. I have seen this years ago, and thought it had something to do with user.sys being jacked up. I have replaced user.sys from a backup and even removed all the us*.inv...

Hey guys, I have an issue and thought I might bounce it off the brain trust here and see if I can get some ideas. Here is the situation. I have a store that recently was brought up from Positouch DoubleDos, gasp I know, to Positouch 5.29. Some Amex cards are not being read when swiped. They can...

Thanks a bunch. It worked perfectly for me! What do ya know? ;) Eric

Hello everyone. I have a Micros 3700 (ver3.1) system using Eclipse workstations. I was once told that there was a command I could run from the NTWS machine to send a remote reboot to the terminals. Am I crazy or does this really exist? If so, would one of you be kind enough to tel me what the...

afox, thanks for the tip. Any idea how long that stored procedure would take to run? If it only purges two weeks at a a time,seems as if it would not to terribly log, but when I run it, it takes a hell of a long time. I tried to run the stored procedure again this morning and got this...

Hello everyone. Have a question. Managers are telling me that a message keeps popping up on the front terminals saying something about 19,000 checks need to be purged?!. I know that message seems very cryptic, but I have not seen it and the managers cannot seem to write the message down. It...

pmegan, I have not had any resolution as of yet. Any input would be greatly appreciated. Thanks, Eric

Hey guys, I am sorta stumped here. One of my units running Micros 3.1 is unable to get labor information from A/S & reports or up front from Manager procedures. The Job Summary report (both RVC and SYS) has no data on them. There is no data on either the col-40 reports or in the office. I have...

Pmegan, thanks for the help. Yesterday I called a guy I know at Micros and he sent me newer drivers and this morning I installed it and viola! the batches settled. Hooray! Thanks a ton. Good call on export/import of that reg key, great for future reference. Eric

I am guessing Spcwin show the printer as offline as well? Has this printer ever worked? Have you checked your device number for this printer? If it is, for instance device 8, have you checked posiup on the terminal that the printer is physically attached to? I have seen that before if we hade...

Hello all, I have searched the forums, but have come up empty. Here is my issue. Running Micros 3700 v 3.1 A couple of weeks ago, I replaced the NTWS machine and now I cannot settle the credit card batches. I get a message ( Host Network Error) after it submits the records. I have ensured that...

Thanks for all the responses. With your help I have it set up now. Thanks again. Eric

Thanks guys! PosWizard, I will set it up using the settings you talk about and see how that works. I appreciate the replies. Eric

Hello all. Should be simple, but cannot figure it out. Been working with Micros now for about 5 months. My company bought a rest company out of bankruptcy and they have Micros. I have only worked on Positouch so I am trying to learn in a hurry up type of way. Anyway, we are using the internet to...