Zsolutions
IS-IT--Management
The bar that we are working on is running Positouch, I was asked to take a look at the print routing, which all looks fine. All terminals print to the right stations, except one. The kitchen computer automatically prints to bar, with prep reciepts. All the routing looks good on the individual unit, and on the master system. Is there another configuration screen I need to check? There are two printers, one for the cook side, one for the prep side. The prep side printer doesn't work, but cook side does. We replaced the cable to the prep printer, and it still says prep printer offline, how do I get into the configuration screen to reintialize the printer. Obviously the printers don't show up in the PRINTER folders on the local machine. I would assume there has to be some way to get that printer working, figuring if you hook it up on the cook side, it prints just fine, and the cable is brand new.
Thank you for all your help!!
Thank you for all your help!!