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Our IP Office system is grounded via the grounding screws to the server racks and in turn the server racks are grounded to building steel with #4 copper. I would rather overkill the ground, than have a potential for a ground loop. So IMO, they most definitely need the additional grounding via...

Thanks, I had applied the block by creating a CallBlock user with the Incoming Caller ID: blank and saw that it took out the unknowns as well as the withheld ICLID's so I had deleted the ICR entry. Using Incoming Caller ID: ! ...works just as we wanted. The calling has now ceased, but I am...

I am searching because I have a similiar situation. An ex of one of the employees is making harrassing inbound calls to random numbers within our DID block and I have been instructed to block these at the switch if possible. So, I created a dummy user and directed via ICR, calls from him to the...

It is unfortunate that there has been no resolution. Our situation is unchanged as well, when I need to add or change users or ICR etc., I merge the config and hope it takes... because if I need to wait until I can soft reboot the 412... it will go into a boot loop until we physically unplug...

We used the original beta program and by a month or so had deleted it from the desktops we tried it on. We pretty much rely on spybot s&d most of the time. If you enable the advanced mode spybot really has grown to include many of the features that we used to use other programs such as hijack...

I have been trying to learn more the past couple of days about the programming in the 412 switch as I felt that that was where the issue lies and also that is where I know the least so far. The original programming was done by the Avaya programmer as the switch was new and warranted, and because...

We have much of the same here: IP412; v3.165; Dual PRI both in use and about 3/4 times we need to reboot... whether rebooting immediately or when free the IPO loops on boot and has to be powered off manually by unplugging to be reset. The T1 cards go into alarm and need to be unplugged for a few...

I am looking to implement DID/DTMF routing of calls passed through the IP Office 412 to a hylafax server. The 412 is relatively new for us here, and I don't know as much about it yet as would make me comfortable. We have used the linux based Hylafax server for about two years now. We have...