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  • Users: Acoustech
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  1. Acoustech

    Screen design

    I created a new field. I tried to place it in a spot that looks very open between other fields. The new field box turns red at some point when I drag it around... which is complete b.s. because it looks like it fits. Any takers? MANY THANKS.
  2. Acoustech

    Voicemail Options? (Press 1 to leave msg, 2 to..)

    Thanks alot. How would the application be called instead of the regular voicemail message (which it currently does) when dialing my extension? Appreciate it.
  3. Acoustech

    Voicemail Options? (Press 1 to leave msg, 2 to..)

    Can Callpilot voicemail handle different options? ie Pressing 1 to leave a message or 2 to be forwarded elsewhere (like a hunt group?)
  4. Acoustech

    Voicemail email alerts?

    Anyone have suggestions for getting an alert setup so my entire team is emailed when there is a new voicemail for a certain shared MCR? I already have callpilot installed and maybe an outlook rule will work fine but that requires running outlook 24/7 on some machine. I just want to see if anyone...
  5. Acoustech

    Time Sync on IP Phones?

    I guess this means I can't sync time to an NTP server? CALL SERVER/MAIN CAB VERSION 2121 RELEASE 4 ISSUE 00 T + IDLE_SET_DISPLAY NORTEL MEDIA GATEWAY/EXP CAB 1 VERSION 2121 RELEASE 4 ISSUE 0 T MEDIA GATEWAY/EXP CAB 3 VERSION UNKNOWN
  6. Acoustech

    Time Sync on IP Phones?

    Happen to know any easy ways to check my version?
  7. Acoustech

    Time Sync on IP Phones?

    Is it possible to time sync these i2002 CS1000 IP phones to a windows 2000 server? NTP? Anything? Thank you in advance.
  8. Acoustech

    Call Forwarding? Basic.

    Our remote office needs to work from home for a few days and their IP phones will be disconnected for data cabling changes. How can I forward their phones from the PBX temporarily? Thank you very much.
  9. Acoustech

    "Request to register TN rejected"

    How about "failed.. uneqipped go offhook to do sbi" on the phone when attempting to apply a TN?
  10. Acoustech

    "Request to register TN rejected"

    SRPT062 Request to register TN rejected. Registered_SBI tn = 067-02 hwid = 18001bbafb997. Anyone know what might be causing this? Also, When I try and prt dnb 7686 in LD 20, I get SCH0151. Any ideas on this as well? Thanks for all the help.
  11. Acoustech

    CTT+? (Technical Trainer cert)

    Does anyone know if this certification carries any weight? I've been in I.T. support for a 5-6 years now but don't see myself sticking to this line of work. A Technical Trainer position sounds like something I would enjoy as I've had teaching experience in the past and did well. Any kind of...
  12. Acoustech

    CTT+?

    Is this a useful cert for someone interested in becoming a technical trainer?
  13. Acoustech

    Auto-forward w/o handset

    This is perfect. Thank you.
  14. Acoustech

    Auto-forward w/o handset

    Hi everyone, We currently have an auto-attendant that forwards to "Finance" when a customer presses 3. The problem is, I want that to forward to a number outside of the PBX (ie 555-555-5946) as opposed to the internal number it's going to now. Right now, I have it set up so that when the system...
  15. Acoustech

    Utilizing Analog Ports?

    Thanks all. I see I have the card and will be trying to get this working. I appreciate the help.
  16. Acoustech

    Utilizing Analog Ports?

    Thanks A12. Happen to know what the tag would be on that card? (ie TDMI, MC-32, etc)
  17. Acoustech

    Utilizing Analog Ports?

    Hi. I got the printout from ld 22 REQ slt. It says Analogue Telephones 8, left 3, used 5. It's interesting cause I'm sure we're not using any analog telephones, but I think someone was right in saying 2500 is considered "analogue." Ace, you're correct that I just want to hookup a fax machine...
  18. Acoustech

    Utilizing Analog Ports?

    Inventory shows we have 8 analog ports, 5 of which are being used. I don't know that any real analog lines are being used. But I know we have 5 numbers which go to department voicemails that are type 2500. I'm assuming those are it. -How can I check which are being counted as analog ports -How...
  19. Acoustech

    LASTCONTON Column N/A for 1 user?

    This is only happening on one sales person's account. "Lastconton" column lists N/A for all contacts except the problematic sales person's contacts. Every other sales person can see every other contact's "Lastconton" information. Does anyone know what might be causing this?
  20. Acoustech

    Pulling CDRs via RS232

    We're installing some call reporting software in one of our subsidiaries and will need to output the raw data from a serial port into one of our servers which has some Windows service which runs and sends any raw data out via IP to that subsidiary. I checked out LD 40 before posting the initial...

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