Voicemail Options? (Press 1 to leave msg, 2 to..)

[Acoustech]

Can Callpilot voicemail handle different options? ie Pressing 1 to leave a message or 2 to be forwarded elsewhere (like a hunt group?)

 

[tnphoneman]

Yes it can. You have to build an application and insert a menu block with 1 going to a block that express messages to a voicemail box and option 2 goes to a transfer block.

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[Acoustech]

Thanks alot. How would the application be called instead of the regular voicemail message (which it currently does) when dialing my extension?

Appreciate it.

 

[pronei]

Instead of creating a mailbox with the users DN, create an SDN, tie that SDN to a Call Pilot application, build the user a mailbox with a different mailbox number.

 

[acewarlock]

You can also just use a normal Vmail box and use the Zero out Option and put in the DN you want it to go to.




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