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No new configuration has been done to the DS1 and I was able to do a successful internal loop back to the CSU/SDU another good indication that it's not with our equipment. I have asked them to dispatch one of their techs to trouble shoot the issue. (Which after much grumbling they have agreed...

No- They are all still showing Out of Servvice/ Far End OOS/FE-idle. (

That's what I thought, I have called our provider and told them we are not receiving any signals from them on our D channel and they are currently re-testing the circuit. I wanted to make sure; I did everything I could to ensure the issue was not on our end. Thanks for your help and will let u...

TEST RESULTS Port Maintenance Name Alt. Name Test No. Result Error Code 01D19 UDS1-BD 138 PASS 01D19 UDS1-BD 139 PASS 01D19 UDS1-BD 140 PASS 01D19 UDS1-BD...

Switch: G3si V11 Issue: We have an ISDN BRI with 23 members showing OOS/FE Idle. I have called our provider and said they are testing clean. -I have the tested the Circuit pack -I have busyout and released the board. 06/24 01D1901 OOS/FE-PINS-idle no 06/25 01D1902...

I have no dial tone at the de-marc I will open a ticket with our LEC. Thanks

It's a 2 way Voice Loop Start

Loop Start

We have a port showing disconnected on our CO trunk. Test results are showing Error Code 1005. Does anyone know this error code or where I can reference it? Thank You TRUNK GROUP STATUS Member Port Service State Mtce Connected Ports Busy...

Yes I could not remember the command. List trace station did the trick. Thank you!

Switch G3si V10 Issue: I need to see which trunk group a call is going over. I know there is a command that I can use and then dial a number from the phone and it will display the call route. Question: What is the command that is used to view the routing or call path? Thank you!

That is what I thought, however under System Verification...View installed the only options I am given are the ones below? I do not have the view installed software option. Verify System Installation x Verify System Status x Verify CPU CMOS Settings x View CPU CMOS Settings...

We have used Global crossing and they have always done a good job.

What is the command to display our current software relase we are currently using on our Intuity Audix? I am having a brain freeze and cannot remember. THANK YOU!!

Update: Changing the phone type from a 2500 to K2500 worked. :) Thanks for the assistance.

Switch: G3si V10 Issue: We recently purchased a simple cordless AT&T analog phone to replace an older model, however the new analog phone will receive calls but no calls can be placed from the phone. Even though the station remained the same is there a setting in the system parameters or a...

Update: It worked: I restricted all inbound calls from our hunt-group from the extensions in voicemail. Created a new COR for the voicemail ports, and restrict it from being able to call the hunt-group. Since the change last week, they have received no calls from the voicemail box. Thanks...

Issue: We have a Definity G3 V12 and need to block an external number (prank caller) from terminating at one of our DID's. Normally, I would build an X-Mobile, set the Mapping Mode to "origination", create a unique COR with the Calling Party Restriction set to "origination", and assign this...

I will try this THANKS!!

Correction: I tried that before however the report will only show which VM Boxes are set up for outcalling and NOT the number it is outcalling. :)