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Ok, so to be able to transfer people to Teams Phone but keep their original Avaya config in case of rollback or whatever, I made a COR with 'Called Party Restriction' on 'inward'. Now, when I assign this COR to a number it is not allowed to receive calls so it signals that to the SBC and the...

Hi Kyle555, thanks for your reply. > SBC always delivers to Avaya first. > If Avaya says 404 not found, then send it to Teams > Is that how the inbound call routing is setup? Exactly > Do you have an SBC? We do, but..... > Are they hosting the SBC with the config toward Teams for you? They do.

We're planning on using Microsoft Teams Voice next to Avaya for a couple of teams. These teams use the same DDI-ranges as the Avaya. Our serviceprovider programmed the SBC in a way that if a call to a number is denied by the Avaya (=does not exist), it is then routed to MS Teams where it can be...

I have a huntgroup with four members and I instructed them that, if they don't want calls from the HG, they should actuate 'send-calls' on their deskphone. Only problem is that if they do so, they are also not available on their individual number. Is there a way around this without making the...

Thanks for your reaction, joe2938. My question is about a huntgroup, not an attd..... any ideas on that ? regards, Sekitori

We've had a similar issue which turned out to be a problem in the portassignment(range) for the voip calls.

Enduser calls me and says nightservice doesn't work - how do I check is she actually activated the huntns ? We're on CM6, extension has huntns button defined.....

Thanks IPOLackey, I'm on an Avaya Aura, just wanted the Patton M-ATA config to maybe see why I can't get it working correctly with my Aura. I'll bookmark it anyway. [smile] Sekitori

thread940-1582875 I'm trying to download tlpeter's link in the thread above. https://tlpeter.homeserver.com/IPOffice/Documenten/sip_extensions_en.pdf Can I get it from somewhere else ? Sekitori

We use a number of these sets in our company. My concern is about the display - all of the defect I've had so far had a broken display. Is this a weak point maybe ? Any of you had any experience with this ? Im trying to find replacement-displays 'coz having them repaired is just a few euro's...

Come on - nobody ?

I have a huntgroup with CMM voicemail. Calling directly to the huntgroup routes the caller to the huntgroup's voicemail just fine but calling to a member of the group that has a coverpath back to the huntgroup doesn't. Is there a trick to get this working ? We used to make a VDN out of the...

Signalling also one way (phone only rings on one side) ? Do you get any packets at all at the far end ? Hook up a laptop at the far end and capture there... Have you tried a phone with VPN firmware ? Sekitori

My thoughts exactly - but this idea could work, right ?

We had a similar problem which turned out to be something with the portrange

Just thought of something - how about if I route the caller to a number of different VDN's according to how they rate the call, and just count the nuber that those VDN's are 'called' using BCMS ? So like this; collect 1 digit after 'how would you rate this conversation' if digit = 1 goto vdn...

Thanks BIS, looks like that's what I need. Any clues on how to store the rating ? I know I can put it in a variable, but how do I report that ?

Someone in our company wants a caller to be able to rate a call after he/she finished talking to an employee. Anybody know if this is possible and how ? We-re on CM6 and have aura SM/SMGR with CMM. kind regards, Sekitori

9608G on H323 works fine displaying the logo, so I guess it's a SIP-firmware thing....

maybe he was using a different phone (like a cellphone) to dial in to the conference, which has its CID blocked ? maybe calling from a different location altogether ? maybe came in through a different trunk / provider ? Sekitori