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As you say obvious. Wouldn't it be nice if it was so simple.

Thanks paul i have emailed you what i am looking for. Customer has a faulty old 403 on ver 1.4 with ccc. Hence the need for 1.4 software to put on replacement unit.

Hi please could any body help i need a copy of ip office 1.4 admin software cant get a copy anywhere your help is much appreciated. thanks

I know an ip link between 2 ip offices is only supported if its within 1 major software release but we have an old 403 ver 2.0 with dt modules linking to an ip500 ver 4.2 is this the only reason i cannot get it to work, we have vcm cards in both systems and the ip 500 is licensed for voice...

Thank you. Now i know it cant be done i can stop trying..

Ok this is how it is now.No ip phones. ip office xxx.xxx.1.200 some of the pc's xxx.xxx.1.xxx some of the pc's xxx.xxx.2.xxx some of the pc's xxx.xxx.3.xxx The phone managers on xxx.xxx.1.xxx work fine the others work but have no blf and automatically log out after a period of time.

Thank you for the help. if I am understanding you correctly. if i give lan2 an ip address of the vlan and connect it then point phone manager to this ip address the BLF will work. if this is correct but the site has pc's on different subnets is there a way around this.. Much appreciated.......

Thanks for the replies, the site has multiple vlans but the IT guys wont let them broadcast because they say it defeats the object of having vlans.

I ve upgraded an ip office 412 to 4.0.10 and all the phone manager and softconsoles.the site has multiple vlans and none of the busy lamp fields work since the upgrade. has any body else had this problem

If you upgrade phone manager can you backup the current settings before you remove the old manager. and if so how? any advice appreciated..

Thanks for that, Im pretty new to avaya and thought it must be more complicated than that.

What i need to do is point an incoming call to a dummy extension and have it route out to another location at the monent i am getting busy tone.

When i create the extension and so no to create voip extn i get an error saying extension doesnt exist. Any help appreciated.

Ok Thank you..

Thanks for your fast response, when i create the new extension it asks if i want to create a a new voip extension should i say yes or no. Thanks

Please can somebody point me in the right direction to create extensions that have no physical port and be able to then forward externally on ip office 3.2 (53) Thank you

Yes you can still use phone manager.

It was IT tapi.net you can download a demo and if it is suitable just license it.

We have found a good ACT addon at www.crmaddon.com that allows ACT 8 to pop with IP Office and other systems. we've tested it and it works.

Thanks for the reply youve saved me a lot of wasted time trying to get it to work.