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REFURB Supplies once again with their super and personal customer service solved this problem. They have even desigend a special "custom" wall bracket that will allow you to break off the ends to accomidate any unit from the big ones to the small and still keep them in the correct space order.

This is the old box on the wall Partner Mail PM04 series. Is this possible in this series?

ONe of the other members was nice enough to help me with this issue without a lecture.

Jeffkoech are you this forums monitor?

Thanks Brian. Then I route all VM traffic to the DN ( in hunt ) of my choice or has the VM DN on the NAM already been preassigned?

I am asking for help not opinions. If you are not interested in helping then please do not bother replying witha flame.

Yes, thank you. XO is sending DTMF 4 digits down teh PRI. What function code or location will I find Target line programming in. I have worked in the DID enviromet before just never in the Meridian line.

This is the first time I have worked on a T-1 on a MICS. I have located the T-1 RJ45 port on the card in the KSU. I confirmed with the customer that this unit was connected to the previous T-1 and that it had a PRI with 40 DID's. I need instructions now how to progam the new PRI and how to...

I already know how to program the system this is the first time programming PRI DID's

Have confirmed that this MICS will support PRI DID. Installed the T1 to the KSU. Telco has 40 DID PRI's coming in over the span. What are the program instructions for routing each of the seperate incoming DID numbers to each specific station?

Yes, both have the fiber cable. There are two fiber ports on one card. There is one vacent 25 pair AMP on the MICS with an icon of a telephone pole. I assume that is were the copper service terminates if I remember. Theonly sets I have worked on before are the 7310's. The M08 is therefor...

Thanks! I will get the versions for you as soon as I have it mounted and get it on line. In the meantime here is what I have MICS, NAM, MOX8 & MOX16. I don'r work on these most of the time so can you let me know what the MOX8 and MOX16 are. I assume they are the station and telco interfaces...

This old MICS that has a missing mounting bracket for the NAM any place I can buy one?

I will check. The customer deinstlaled it and now I have it to reinstall. He wants DID so I am thinking the best way is to just get seperate B1 lines and route them to each station. No answer they will get voice mail or I can have them overflow to another station if the line is busy ot no...

Well lets see if this will be deleted. So I will try again. Can an older MICS with a non fiber NAM accomidate PRI 2 way DID service or only analog trunks?

Well I AM a vendor, I work on call center systems and Avaya Partner, Merlin, etc. I have been in the biz for 25 years, I just don;t usually work on Norstar or on PRI's and I have a few simple questions about both. If my post was still on here the any telco person in teh biz would have been...

Lets me remind this board that there is a lot more valuable info. on this board then the questions I asked. You provide password reprogramming and bypass info. that ONLY the OEM should have yet it is post for all to see on this board. I would say that is a real security issue for your...

Did you delete my post? I work on Partners most of the time and I needed a little help on an older Norstar. I asked about PRI's and DID's and the modules and that was it. I did not ask about programming that part I already know and most of that I got from using the SEARCH feature which THIS...

Stop being selfish and start helping. You guys think that you are going to control information and thus control the customer? You forget that the web has many places to get info. and if you keep this exclusive stuff up you are going to shoot yourself in the foot. So you get your and that't...

I am use to working on POTS and B! lines with some features and DID lines with DID numbers that are routed to call enter agents in a pool. I however have not systems with PRI's and I am not real sure what PRI stands for and exactly what a PRI and PRI DID service is. Can someone give me a quick...