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I really appreciate all the feedback, will look into the suggestions and reply back. Thanks, Karen

I am supporting Made2Manage 5.6 and was asked to modify the balance sheet report, rpfbsh_l.frx . I do not remember how to access the data environment and would very much appreciate assistance. Working in VFP 9, I opened the original report, then saved as v2, then tried to open and modify the...

Does this help? When I test with this number which is set up in ars analysis, there are no denial events. 1nnnnnn8340 11 11 p1 fnpa When I test with a number which is not set up in ars analysis, I get this denial event: display events EVENTS REPORT Event...

Yes, my ARS access code is 3. I've tried it with an without the 3, and also with 'net' as 'ars' instead of 'ext'. display ars digit-conversion 4 Page 1 of 2 ARS DIGIT CONVERSION TABLE Location: all Percent Full: 2 Matching Pattern Min Max Del Replacement String Net Conv ANI Req 4512 4 4 0...

Hi Joe - Thank you for the replies. Here is my test current set-up: display ars digit-conversion 4 Page 1 of 2 ARS DIGIT CONVERSION TABLE Location: all Percent Full: 2 Matching...

We are running ASA CM 2.1. I would appreciate help setting up system wide auto-dials to external numbers at another location which is not tied into our switch but which uses 4 digit extensions. We use 4 digit extensions internally. So for example, if one of my users dials 4513, I'd like to...

As an update, my provider notified me that the circuit was not provisioned for international calls. kyle555 - Call type in ARS for 011 is 'intl'. AvayaTier3 - Thank you for your help. Excellent point about testing at the time of circuit turn-up and thank you for the list. Our only...

Hi, ASA 2.1 We've replaced 2 long distance only T1s (old trunk group 5, type TIE) with 2 long distance only PRIs (new trunk group 10, type ISDN). Both trunks have COR of 6; agents with FRL 6 should be able to make International calls with FRL 6. (No problems until the cutover). I don't know...

We need assistance with wiring for a new phone. We have an Avaya Switch, dual S8700s running CM 2.1 Here’s the situation: We’re adding an analog Polycom phone. This is already configured in the switch, with an analog port allocated. There is a spare RJ45 jack available at the desired...

We have not yet implemented the 846 for any trading partners but have a new one coming onboard which is requiring it. We have around 13000 distinct materials in stock at any given time and I am concerned about how much it will cost to send the feed on a daily basis, through our VAN. We have...

We have SAP as our back end and use EDI HQ on our front end. For customers who only allow us to pass 2 digits, periodically, the EDI invoice we create will be incorrect, due to rounding issues, when the calculated 'Each price' does not adding up to the expected total. Ex: Order Detail...

Thanks redphone. I've tested with both of these on and opened a case with Multitech too. They want me to confirm that I have dialtone. First I plugged an analog phone into one of the modem ports; no good. Multitech advised: "The FaxFinder modem will not provide dial tone to an analog...

We've had an 8 port FF830 2.0.04 fax server up and running for the past two years routing inbound faxes to various devices and it's been terrific. We haven't looked at using it for outbound faxing until recently. I've been working on this off and on all week and am not able to send an outbound...

Thanks gabber4858! All my other phones are set up with three call-appr. I added the third call-appr and moved down the other buttons. I was not familiar with what 'Restrict Last Appearance' did, so your second post was very much appreciated. (Otherwise, I know I would have received a call...

Thanks gabber4858, I haven't completed testing on this yet/gotten it to work yet... but now have an additional question. If station 7307 has a call on hold, and a second call comes to it, the call rolls to voicemail instead of ringing on the other open line. Here is station 7307 setup...

Thanks gabber4858, that definitely cleaned up the routing. The phone message lamp on 7307 is not lighting up when there is a message in 7400. Any thoughts on this one?

We're running ASA 2.1, with Audix LX 1.1 I have two outlet store phones, which are not rolling to voicemail as expected. Instead, they roll to HQ. Here's an excerpt from a trace: dial 7307 redirect station 7307 coverage-path 3 active station 4983 (Audix port) conf/tran hold station 7983 dial...

Correction.... one minor issue still happening. Users dial the trunk access code, then a 1, but sometimes need to press 1 multiple times before they are able to start the page. Any ideas?

Thanks 4merAvaya. We changed the outgoing dial type to automatic, and that did the trick.

Called Valcom, changed the trunk termination to 600 Ohms. We THINK volume is better. However, first part of page is getting lost. Users usually hear a dialtone; when dial tone stops, they start talking.