Set up system autodial to external numbers

[klmnop]

We are running ASA CM 2.1.

I would appreciate help setting up system wide auto-dials to external numbers at another location which is not tied into our switch but which uses 4 digit extensions. We use 4 digit extensions internally.

So for example, if one of my users dials 4513, I'd like to convert that to 31nnnnnnn4513. We dial a 3 for an external number.

I don't yet know how many extensions will need to be set up this way. When I search for unused extensions in my switch, I see that 4500-4699 are free, so I'd like to at least set this up for 4500-4599, so matching pattern 45xx.

I've tried setting this up with AAR digit conversion 4 and ARS digit conversion 4, but get the wave-off signal in both cases.

Thanks in advance, Karen.

 

[joe2938]

1 way to do this is by using ars digit conversion table, pretty straight forward, also another way is to build a virtual station and have a coverage path for example; cha coverage remote and entry 1 would be 9 and the telephone number, and so on the coverage path point 1 would be r1, hopefully I am not confusing you.

 

[joe2938]

ARS DIGIT CONVERSION TABLE
Location: all Percent Full: 4

Matching Pattern Min Max Del Replacement String Net Conv ANI Req

1 4 4 0 ext y n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
n
here is an example of an ars digit conversion table screen

 

[klmnop]

Hi Joe - Thank you for the replies.


Here is my test current set-up:

display ars digit-conversion 4 Page 1 of 2
ARS DIGIT CONVERSION TABLE
Location: all Percent Full: 2

Matching Pattern Min Max Del Replacement String Net Conv ANI Req

4512 4 4 0 31nnnnnn8340 ext y n


A test again yields the wave-off signal. A trace of dialing 4512 from my station shows:

LIST TRACE

time data

10:56:26 tone-receiver 01AXX02 cid 0x128c
10:56:26 active station 8127 cid 0x128c
10:56:27 dial 4512
10:56:27 denial station 8127 cid 0x128c
10:56:28 idle station 8127 cid 0x128c

There are no denial events.

 

[joe2938]

did you insert your ars access code?

 

[klmnop]

Yes, my ARS access code is 3. I've tried it with an without the 3, and also with 'net' as 'ars' instead of 'ext'.

display ars digit-conversion 4 Page 1 of 2
ARS DIGIT CONVERSION TABLE
Location: all Percent Full: 2

Matching Pattern Min Max Del Replacement String Net Conv ANI Req

4512 4 4 0 31nnnnnn8340 ext y n

I believe that our switch is set up such that outcalling requires an entry in ars analysis. The number I am testing with IS set up in there.

list ars analysis Page 5

ARS DIGIT ANALYSIS REPORT

Location: all

Dialed Total Route Call Node
String Min Max Pattern Type Number

1nnnnnn8340 11 11 p1 fnpa

 

[joe2938]

you must have something programmed incorrect as I do not see it even hitting the trunk group

 

[klmnop]

Does this help? When I test with this number which is set up in ars analysis, there are no denial events.

1nnnnnn8340 11 11 p1 fnpa


When I test with a number which is not set up in ars analysis, I get this denial event:

display events
EVENTS REPORT

Event Event Event Event First Last Evnt
Type Description Data 1 Data 2 Occur Occur Cnt

1732 Caller COR Restricted 830028 1A02 05/03/11:07 05/03/11:07 1

I appreciate your hanging in there with me joe!

 

[joe2938]

yes caller cor is restricted so that's your problem, most likely the frl level is not high enough to route out