Search results for query: *

We are using location based ARS and do have it set for all locations on the default ARS. The FRL is high enough.

When trying to send a call from Rightfax through Session Manager through Communication Manager and its TDM Trunks we are encountering an issue with No AAR/ARS route pat/pref not being found. 9 is the FAC we use for ARS and I have placed x's in the number and domain to shield information. Inbound...

The MV2 is playing music and I have confirmed it plugging into a external receiver and amplifier with speakers. I would tend to agree that it should work when plugged into an Aux board but this being into a Analog Port the power requirements are slightly different.

Is it a bundled or unbundled server? Meaning did you provide the server or did you buy one from Avaya?

Is the CMS in close proximity to the CLAN you are using? If so it may be worth trying to use a crossover cable direct connection. That will allow you to rule out the network switch completely.

Has anyone had any experience with hooking a Muzak Encompass MV2 into a TN793 or other Analog Port? My customer is switching from a Telink 700 to Muzak as they want a better music selection. The problem I am encountering is when I switch from the Telink 700 to the Muzak Encompass MV2, no music...

I believe you would need to add the NICE Storage Center package.

Might also check your lan port speed settings to ensure they are not auto-negotiating to half duplex.

I don't believe that there is a PCN out for it but with the patch number it would vary depending on CM release. Any of the Tier3 Engineers should be able to find what we are discussing in their internal system or contact Tier4 to get further information.

With the VOA (Whisper)you may need to get a Combo patch from Avaya. I had the same issue on 3.0.1 and 3.1.2. Also had some issues with it when calls were being service observed.

If you unplug the phone that should force it to reboot, then you should be able to access the * menu to remove the desktop IP you hardcoded for TFTP.

You might want to try EAD-LOA where its going to look for the least occupied agent and kind of balance out the idle times.

Its not the cards that will be your big financial impact its going to be licensing for the Medpro's. If you go with the TN2602 you can license for 80 or 320 DSP resources per board.

Depends on the name you want it to show, there are settings for the station name to be sent to other Avaya Systems via ISDN but if you want a general name to be displayed on all outbound calls that would be done through your telco. To send the station name when ISDN to ISDN connection is made...

The TN2302ap is a CLAN upgradeable board that shouldn't change. What you may want to try is downloading the file again from the Avaya site then deleting it off the CLAN and loading the file that you re-downloaded. One thing that I have seen cause errors additionally is not transferring the File...

Have you logged into the MGP on your G700 to see how many DSP resources you are using when it fails?

I think its safe to assume that Avaya platforms and upgrades will be available for years to come regardless of if Avaya is purchased and by whom. With the Military and large parts of the commercial sector using Avaya products it would look very bad for a company such as Cisco to discontinue the...

I agree with lopes1211 as you can make your data difficult to work with in a historical manner. If you had a Right to Use for Expanded Aux it would have likely already been turned on when the PBX and CMS was installed. Assuming that harryhoudini66 is on the Operations side of the game and not...

My understanding is there are two products, CMS Standard and CMS Expanded Aux. Without a RTU for CMS Expanded Aux you may run into the issue where you cannot use over 10 aux reason codes.

Sometimes Firewalls can cause timeout issues, before replacing boards you might try running a constant ping between the nodes to see if that helps.