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Also we found that Windows personal Firewall needs to allow ANYTHING Cisco. This was a major problem in the original deployment. Good luck

Is it possible the User is connected to a VPN....if so maybe open up proper ports.

This was known as an Offering State Bug and was resolved in an SU Patch for 9.0.2.

Thanks mextera I already had that unflagged. It actually stays connected but after awhile when you hit ex. F9 it just sits there and I have to disconnect and reconnect. It Sucks. Thanks for your reply AGAIN!

Does anyone have a fix for this? I have Matworx32 ver 11.5.2. After a couple of minutes with no activity my LAN connection disconnects. Very Annoying!

Thank You mextera it worked!

Thank You I will try that. 08>014>was a 0, 08>028>was a 0, & 08>206>was a 0 (Not Available)-changed to a 1 (Available).

We have a 2000IPS Retrofit with loopstart incoming trunks. When the operator gets a call in on rtxx and tries to transfer to a CCIS ext she has to wait until call is answered before she can release the call. Does anyone know that this is an issue with LOOPstart trunks.

Why not just move crossconnect from len to len or patch panel port to patch panel port?

Also in ARRC I believe you will need: 20<>1 also.

I'm assuming other call are going out RT 1 in 2400

Do you have access to a MAT Connection? If so: Perform listup of afrs (lfrs) See what OPR it is pointing to. Perform listup of AOPR (LOPR) Let me know!

Stupid question but is the OPR set up properly to go out correct rt in AFRS?

You might want to delete that access code so nobody else sets Voice instead of Ring. 200>A7>A163:CCC execute

No Problem!

on the dial pad A= the * key B= the # key So therefore you should goto phone and press speaker then dial *7 then a 1 let me know what happens

Make 200>A7>A163 and go to phone and try. And this will only happen on internal calls.

It sounds like you have Voice Call/Ring Tone Programming set in Command 200. Look in 200 Nunbering Plan and start at A0 and enter through to see what access code (Ex. A1) is for feature A163 and go to that phone and dial that access code. It sounds like it is now set to Voice when called. Good Luck!

BE SURE YOU ARE PROGRAMMING ACDPLT & AMNON PILOT-AMNON PROGRAMMING: UGN=1 ALWAYS N_MNO=NETWORK MONITORED # MUST BE SAME AS ACDPLT AND MATCH NUMBERING PLAN N_NMI=EACH MON. # MUST BE ASSIGNED A DIFFERENT INDEX DO A LISTUP IN THE NCN-LMNON AND SEE WHAT IS OPEN. 1-4000 AND SOMETHING. THE REST...

WE HAVE AIMWORX 4.5 AND WE CAN RUN REPORTS ON PBX LINES.LOCAL LD ETC. ETC. WHAT SMDR PACKAGE DO YOU HAVE?