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  1. snd1234

    BCM450 callpilot voicemail gives caller an immediate "message is too long" after greeting

    Wanting to document an error I encountered with my BCM450 r6 that I resolved. The problem is more or less exactly the same as was experienced by this user and reported on tek-tips in this thread. https://www.tek-tips.com/viewthread.cfm?qid=1710015 He just never completely confirmed what he...
  2. snd1234

    BCM450 SSD (Crucial m4)

    Started having trouble with my VM system and decided that I should replace the hard drive on my BCM450 r6 with latest (2014) patches. I tried a Crucial M4 (256GB) drive and it worked in my system. Crucial m4 SSD 2.5 256GB SATA 6Gb/s P/N: CT256M4SSD2 Just wanted to add this to forum in case...
  3. snd1234

    Warning: RCC5 Discontinued

    So I found out today from ITEL that My RCC5 was running on Server 2008 x64 and I wanted to upgrade to 2012 R2. So after running through three levels of in-place upgrade to get to that platform I ended up with an invalid keycode warning because my site ID had changed. I run RCC as a virtual...
  4. snd1234

    Quick BCM 450 Keycode Question About Adding More Than The Max

    I mean that it rejected an 8 seat when I already had 6 installed because the BCM50s internal limit on digital stations is 12.
  5. snd1234

    Quick BCM 450 Keycode Question About Adding More Than The Max

    A couple years ago I was rejected on a BCM50 when I gave a vendor a 12 digital station seat when I already had 8 installed. So I agree with above poster that it will actually reject a code that results in an over-provisioning.
  6. snd1234

    BCM450 R6 Services Stopping / Telephony Restarting Several Times A Day

    I had the same problem. In my case it started when I was using a Y power cable to clean up my wiring. Very frustrating problem to troubleshoot because I never thought it would be the cable. http://www.tek-tips.com/viewthread.cfm?qid=1716764
  7. snd1234

    BCM450 MBM Slot Not Working

    This may actually be your system. I bought it as an open box BCM400-to-BCM450 upgrade kit from Techforless about 3 years ago. Sat on a shelf until I tried to actually use it. 1. Upgrade code was invalid (already used) 2. Site ID had to be reset because it already had keycodes on it I guess...
  8. snd1234

    Create a huntgroup

    You can set a distinct ring pattern for that hunt group. When a call to the hunt group is made, all the member phones will ring distinctly. That setting is on the Hunt Group grid towards the right side.
  9. snd1234

    Create a huntgroup

    Are you signed in as nnadmin or otherwise have enough admin rights? Can you change the other settings? What version of BCM are you on? (1,2,3,4,5 or 6)? You can try this. http://i57.tinypic.com/33542g3.jpg Go to the DN setting, scroll down until you find DN #2476 and change it to 1170.
  10. snd1234

    Create a huntgroup

    See image: http://i62.tinypic.com/2csaqn8.png If you double-click into the DN where I circled in red, can you change the number?
  11. snd1234

    Create a huntgroup

    So each hunt group has an extension number which is also called a DN number. If you look in the "Grid" of hunt groups you will see a column called DN. That is where you assign the extension number to the hunt group. In other words, the DN is the Hunt Group's extension #. If you click into...
  12. snd1234

    Create a huntgroup

    Hunt Groups are made in the Element Manager which is a Java based software program. Voicemail and other apps are managed through the web interface. Have you used that Element manager software before? Because that is where you start.
  13. snd1234

    BCM450 MBM Slot Not Working

    All DIP switches are set correctly (ALL ON).
  14. snd1234

    BCM450 MBM Slot Not Working

    Pretty weird problem here. I think I've got it isolated down to the mainboard but I really can't afford to replace it so I want to get a second opinion. Problem: Any module in slot #4 will not provision/work. 1. Known-good DTM, DSM32+, ASM8+ put in slot #4 do not work. 2. Any other slot it...
  15. snd1234

    Fractional PRI w/ BCM450 DTM?

    Also, I think perhaps I should also go to ADMINISTRATION > TELEPHONY METRICS Click on the trunk module Then disable the appropriate B-channels?
  16. snd1234

    Fractional PRI w/ BCM450 DTM?

    Hi all, I am about to sign a contract for a fractional PRI (16 channels). Just want to make sure this will work with the BCM and what the mechanics of the DTM configuration would be. Would I just go in and uncheck some of the lines in the "provision lines" tab of the DTM-PRI module's...
  17. snd1234

    66 Blocks: Punching two wires onto the same terminal?

    Jeff, Because some else will be punched down on row 1.
  18. snd1234

    66 Blocks: Punching two wires onto the same terminal?

    OK, that's what I needed to hear. What do you think about punching down the 25pr cable to the 3rd column of posts and then putting the bridge clips on top? Also a bad idea?
  19. snd1234

    66 Blocks: Punching two wires onto the same terminal?

    I have an 66 block (M1 type) with the RJ21X connector on the right side. 66 Block Pic: http://www.electronicplus.com/images/products/S66M1-50RD.jpg I want to terminate a 25pr cable to the block on the side with the RJ21X. The wires that feed the RJ21X connector are already on those...
  20. snd1234

    BCM Keycode Migration: Who is responsible?

    I just did my 50 to 450 migration with a vendor who did the work in KRS for me. He said Avaya didn't ask for it back and it was mine to keep. I asked multiple times and specified as part of the work that I needed an RMA. When I did a 400 to 450 migration they wanted the MSC back and I sent it.

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