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I have a 3904 ACD agent that has two personal lines on Key 3 & 4. Is there a way for the call to automatically roll-over to key 4 when key 3 is on a call? Here's the config: REQ: prt TYPE: 3904 TN 19 2 DATE PAGE DES DES EH1 TN 019 0 00 02 TYPE 3904 CDEN 8D CUST 0 FDN 6450 TGAR 0 LDN...

In Asterisk, there are no QSIG MWI facilities supported as of yet in the libpri protocol stack.

Cool! This works. I guess we all get challenged and learn something new every day, huh?

Attempted, same problem. REQ new TYPE name CUST 0 DIG DN 15440 NAME Patrick Allen XPLN DISPLAY_FMT Last DN DCNO

Here's why I asked. I stayed at a Sofitel hotel last week that runs M2008 display sets in the hotel rooms and all the guest names show up with a comma.

I've tried this but no comma ever shows on the display.

On our phone display, we prefer (Lastname, Firstname) format. At this time it would only display (Lastname Firstname). How do we get the "comma" delimiter to display? We are running into problems with people confused of which one is the last name (e.g., Patrick Allen or Allen Patrick) ?

I currently have a Dell PowerVault 120T with DLT4000 7 slot autochanger. Is there anything special I need to know if I want to swap it with another Dell OEM DLT7000 drive? Jumpers on the drive or the logic board? The logic board is ADIC P/N: 17-1145-01 Rev A (Copyright 1998). I tried doing...

Can you try to FDL the DCH? I had to do it for my TMDI card.

Is there a relatively cheap or inexpensive way to mass change sets without OTM? I have about 250 M2616D telephone sets I need to change CLS TDD for name display on incoming PSTN CLID.

If you are running NI2, make sure RCAP COLP and NDS. ND2/ND3 does not work with NI2 switchtype. On your telephone sets, make sure CLS TDD. I just did this on one of my Option 11C switches today and made some people very happy.

I hope your switch and VMS is under maintenance. Either case, once you get a working unit, it wouldn't hurt to run a forensic backup as CYA practice in case nobody gives the equipment tender and love.

If you clone the drive in Ghost, make sure you run it in DOS. 1. Make sure you execute Ghost with: ghost.exe -ir (forensic image option). Do NOT mark drives for Ghost when prompted. 2. If you have the same make/model hard drive, you can use Disk-to-Disk cloning. 3. If you want to clone to a...